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  1. #1
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    Installable VDDfailure (XP Sp2)

    Each time now when I boot I get the message "C;/program~1/Symantec/S32EVNT.dll An installeable Virtual Device Driver failed DLL initialization. Choose close to terminate the application. "

    I believe this started when I uninstalled Norton AntiVirus.

    I have searched for the file - not found. The Symantec directory is not even present.
    I searched the registry for the filename - not found.
    I ran the program "Autoruns" - did not find any path to this file.
    Checked Autoexec.bat, config.sys, & system.ini found no reference to the file.

    My system seems to be running OK when I hit Close, but I'd like to avoid this annoyance on each boot.

    Can anybody help me out?
    Win 8, Firefox 16.0.2, Thunderbird 15.0.2

  2. #2
    Uranium Lounger viking33's Avatar
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    Re: Installable VDDfailure (XP Sp2)

    Was Norton AV part of Systemworks or the stand alone AV program from Norton?
    Have you looked in the start up portion of MS configuration?

    Click on start>run, type msconfig and open the startup tab. Look for anything that looks like the Symantec file.

    I have Norton Systemworks with the AV program and I don't see any mention of that particular filename.
    BOB
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  3. #3
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    Re: Installable VDDfailure (XP Sp2)

    There is a reference to this problem here .This article may help.
    John
    A Child's Mind, Once Stretched by Imagination...
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  4. #4
    Uranium Lounger viking33's Avatar
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    Re: Installable VDDfailure (XP Sp2)

    That's why I asked if it was a stand alone version or not.
    That removal will only work on AV 2003 or earlier, and not on AV 2004 2005.
    It will not remove the stand-alone version of Norton AntiVirus 2004/2005 or Norton AntiVirus installed as a part of Norton SystemWorks 2004/2005 or Norton Internet Security 2004/2005.
    So it looks like you have to be sure of how and where it was installed and if you just want to uninstall the AV, not SW.
    Norton can sometimes be a bear to get rid of.
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  5. #5
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    Re: Installable VDDfailure (XP Sp2)

    Correct Bob, but did you read the complete article? It does supply links to several other removal methods if this one can't be used (2000 through 2005) and that's why I referenced it <img src=/S/grin.gif border=0 alt=grin width=15 height=15> .
    John
    A Child's Mind, Once Stretched by Imagination...
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  6. #6
    Uranium Lounger viking33's Avatar
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    Re: Installable VDDfailure (XP Sp2)

    Nah, I didn't see them. Too used to "skimming" an article.
    My last sentence still applies though. <img src=/S/stupidme.gif border=0 alt=stupidme width=30 height=30>
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  7. #7
    Gold Lounger Rebel's Avatar
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    Re: Installable VDDfailure (XP Sp2)

    "My last sentence still applies though." I agree completely. I have one machine with NAV2004 which refuses to run Live Update automatically. This machine did have previous versions of NAV installed and it's probably some remnant of a previous installation which is the source of the problem. I have tried (I think) every solution that Symantec has documented but it still won't work. I now simply make it a habit to perform a manual Live Update every day on this particular machine. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

  8. #8
    Uranium Lounger viking33's Avatar
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    Re: Installable VDDfailure (XP Sp2)

    John,
    It seems that I had a similar problem with Live update. Since it is a stand alone program and not really part of other Norton products, it can become corrupted. I had to uninstall LU and reinstall the latest version. ( 2.5.55 ) Don't know if you have tried this or not.
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  9. #9
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    Re: Installable VDDfailure (XP Sp2)

    Yes, I tried that too Bob. I've just decided that's it's not worth wasting any more time on. LU works fine manually and I can live with that.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

  10. #10
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    Re: Installable VDDfailure (XP Sp2)

    The same happened to me. Live Update suddenly stopped working automatically a few months ago. After trying a lot of things, I decided that running it manually a few times a week is less effort than keeping on trying to get it to run automatically again. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

  11. #11
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    Re: Installable VDDfailure (XP Sp2)

    Exactly. Still a mystery however. Three machines update just fine and yet the fourth one will not. All have been upgraded from previous versions of NAV.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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    Re: Installable VDDfailure (XP Sp2)

    John;
    Thanks! Following your "This Article" path to Norton finally got me there.
    At the bottom of your linked page was another link to "To Manually Uninstall NAV from Windows NT/2000/XP". There in Step #22-5 was the key.
    BTW the document shows an Document ID:2001028648958666. I have not tried to find it directly but maybe there is a way from the Norton Site.
    Win 8, Firefox 16.0.2, Thunderbird 15.0.2

  13. #13
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    Re: Installable VDDfailure (XP Sp2)

    Well persistence pays off! Glad you were able to rectify the problem. As Bob (Viking) said, "Norton can sometimes be a bear to get rid of". Thanks for posting back.
    John
    A Child's Mind, Once Stretched by Imagination...
    Never Regains Its Original Dimensions

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