Outlook vs OneNote (2003)

**wdwnds** · 2004-12-06 21:09

Lately OL has been crashing alot (complete hang necessitating a hard restart) and will not play nice with OneNote - one or both crash out if the other is running, or not start at all after just the splash screen.
Any known issues with these two?

**mbila** · 2004-12-22 15:44

I have start to use Onenote a weks ago and I have had a lot of crashes as you (computer complete frozen => power off on to restart). I have not tried to close Outlook and use Onenote alone. I will do it and see if that change something.
Did you find more information about this issue
Marcel

**unkamunka** · 2004-12-22 15:52

By any chance, do you have Outlook and/or OneNote also loaded onto a PDA at the same time. It may be an issue arising from the synchronisation software. HTH

**mbila** · 2004-12-22 15:59

I have also a PDA running Microsoft Pocket PC 2003. The synch software is activesynch.
What do you mean by "It may be an issue arising from the synchronisation software"? Do you have to stop ActiveSynch?
Marcel

**unkamunka** · 2004-12-22 16:22

As you probably realise, OneNote is designed to run on a PDA - as can Outlook. I know that there can be Outlook/PDA problems, but I am not running a PDA myself at present. Are Outlook, OneNote (and ActiveSync) fully patched? There do seem to be a fair number of hits on Google using the following search string <span style="background-color: #FFFF00; color: #000000; font-weight: bold">onenote activesync outlook problem Pocket PC</span hi>. HTH

**wdwnds** · 2004-12-22 16:29

Looked quite a bit, but no help or solutions. If you find one, keep me in mind.

**wdwnds** · 2004-12-22 16:32

I don't have OneNote on my PDA (a Sony Clie, Palm OS5) but I do sync the computer that's having problems to the PDA from OL.

**unkamunka** · 2004-12-22 16:51

At a very rough guess, I would suspect that MS has only catered for those who have OL and ON on both the PDA and the Desktop - or both on the PDA but not both on the Desktop. Those who do not have both on the PDA, but do have both on the Desktop may have yet "to be thought of". HTH

**wdwnds** · 2004-12-22 17:14

Would doing a "repair" of OL/ON be likely to do more harm than good? The same OL pst file runs fine at work, so I can't understand why it would be a problem with the file info itself. Or might "Intellisync Lite" be a little too lite...

**unkamunka** · 2004-12-22 17:22

My inclination would be to try running ON on the PDA as well. There may, however, be space issues. Also, allow yourself considerable spare time in case things don't quite go as planned. HTH

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