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2004-12-06, 21:29 #1
- Join Date
- Nov 2001
- Brisbane, Queensland, Australia
- Thanked 0 Times in 0 Posts
Incoming mail showing as unread in sent folder (office 2000 win2k)
My father is coming up with the following situation.
He sends someone an email. When that person answers using the reply option, the incoming message shows up in dad's sent box, in bold text showing it as unread.
It is driving him crazy.
To be honest, I haven't seen any in this state to check anything (as he opens them)
Regards, Allan"Heading for the deep end"
2004-12-06, 21:45 #2
Re: Incoming mail showing as unread in sent folder
Does this only happen when a specific recipient replies? - or when anyone replies?
Sounds like it would be worh checking the rules for anything that may be moving emails to the Sent Items folder.Leif
On UK time
2004-12-06, 22:23 #3
- Join Date
- Dec 2000
- Salt Lake City, Utah, USA
- Thanked 6 Times in 6 Posts
Re: Incoming mail showing as unread in sent folder (office 2000 win2k)
In addition to Leif's suggestion, see if anything has been set in the Organizer. (Any Organizer settings will still show up under Rules, but the user will learn more about how these things can happen.)
I don't want to impugn the user, but by any chance did he accidently delete his inbox and manually recreate it? If so his default Inbox Folder is lost, and should be recreated by starting Outlook with the /resetfolders switch.-John ... I float in liquid gardens