Scanner drivers

[jasuhill]

I recently did a clean install of Win XP and have been able to get most of my software and hardware to function fine. However, My Plustek Optic/Pro 4830P scanner refuses to cooperate.
I found one driver file through a Google search but it doesn't work. It just freezes my machine and does strange things with my system tray.
Yesterday I downloaded service pack 2 so am up to date.
Does anyone have or know where I can get drivers for my scanner? I know it's old but it's been a real dandy and I'd love to keep using it.
Regards,
Jack

[Leif]

Have you tried Plustek themselves, or scanner-drivers.com?

[jasuhill]

Yes Leif. I have tried both. The Scanner-drivers.com sends me to Driver Guide and I've tried all their suggested drivers for XP. The Plustek site was no help.

Jack

[Leif]

The Plustek site is probably no good as it seems XP is not supported as far as your scanner goes - see the Plustek Windows OS Compatible List.

Were you able to use the scanner before the clean install? If so, presumably on a different operating system?

[AlanMiller]

I found one driver for 2000 & NT here - purported to work on XP. Hopefully it's different from the freeze driver you tried! Just a random thought - have you set the bios settings for parallel port to 378/epp mode? Also, I guess it's a parallel port device - is there a printer or other device daisy-chained to it? This can cause problems with the twain drivers. Finally, if you can decipher the German, you could chance your hand on this site.


Alan

[jasuhill]

Leif,
I've checked the compatible list. No luck.
I was able to use the scanner for years on Win 98SE. No problems at all.
Jack

[jasuhill]

Alan,
The epp mode is changed through the utility program which came with the cscanner but I can't run it.
I'm a bit wary about the NT driver. I had to do a system restore to get things back to normal yesterday after my problems.
Jack

[jasuhill]

Alan, I went to the German site and clicked the english tab. I've submitted a question to them about drivers for my scanner.
If I get an answer I'll let you and Leif know.
DON"T GIVE UP THE SEARCH FOR ME THOUGH.
Thanks,
Jack

[jasuhill]

Alan and Leif,
I have found a driver which works with my Plustek 4830P scanner.
I Googled my way into this site http:// www.acecam.com/photography/5117.html where there was a discussion of my exact problem.
Anyway, I downloaded a driver from there and it works just fine.
Thanks for you help and suggestions.
Jack

[AlanMiller]

Good stuff Jack! Sometimes persistence pays off... pity it's not all the time.

Alan