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  1. #1
    Lounger
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    Error Starting outlook 2002 (outlook 2002 sp 3)

    I am receiveing an error message when i start outlook on my computer the message is as follows: (The outlook connector menu and status bar have been disabled by the office safe mode. Please contact suport to enable this.) I went to the help menue in outlook and clicked on disabled items and there is nothing in there. I did a google search to no avail, and i searched this forum to no avail. Could someone please help wit h this problem.

  2. #2
    Plutonium Lounger
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3)

    Select Tools | Options...
    Activate the Other tab.
    Click Advanced Options...
    Click Add-In Manager...
    See if "Outlook Connector Extensions" is disabled (unchecked). If so, tick the check box and click OK.

    If that doesn't help, you may have to reinstall the Outlook Connector.

  3. #3
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    Thank you HansV, However the outlook connector was checked, but still doesn't work, could you tell me how to get and install the connector again please. I highlighted the outlook connector and clicked the install button and up came a list of about 30 different extensions, and i was totally lost.

  4. #4
    Plutonium Lounger
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    There are a several Outlook Connectors - for Lotus Notes, for MSN, etc. Do you know which connector you have?

  5. #5
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    Yes HansV it is the MSN conncetor that i need.

  6. #6
    Plutonium Lounger
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    See Use Outlook with MSN and MSN Hotmail. It describes how to (re)install the Outlook Connector for MSN.

  7. #7
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    thank you very much HansV, I downloaded the connector, but i am still getting the message, the error message really doesn't tell me which connector it is disableing, so I am at a loss as to which one it is. However thank you for the time and trouble, i really appreciate it.

  8. #8
    Plutonium Lounger
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    I can't find more about it than the above. I'm sorry I haven't been able to find a solution.

  9. #9
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    Thats ok HansV, I will just learn to live with it i guess, i was just wondering why outlook came up in safe mode anyway and is there a way to turn off safe mode if it is indeed in it, i get no messages when i start it up other than the one at the first of this thread??

  10. #10
    Plutonium Lounger
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    Apparently, there is something that forces Outlook into safe mode. You might try the following:
    - Turn off all add-ins in the Add-In Manager.
    - Quit and restart Outlook.
    - If you still get the error message, the problem is not in an add-in. Try Help | Detect and Repair...
    - If you don't get the error message, turn on the add-ins one by one, quitting and restarting Outlook after each one. This should enable you to find out which add-in is the culprit.

  11. #11
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    Finally, it worked!!!....Thank you so much HansV........I did as you said i unchecked all the plugins, then restarted outlook and still got the same error message, then i left them unchecked and ran the detect and repair, after it finished i got no error message. I set everything back up the way i wanted it and still no error, I just love it when things work right...ha, ha.....thanks again HansV

  12. #12
    Plutonium Lounger
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    Re: Error Starting outlook 2002 (outlook 2002 sp 3

    Phew! Glad you were able to solve it.

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