Results 1 to 2 of 2
Thread: Outlook attachments (XP)
2004-12-21, 15:51 #1
- Join Date
- Feb 2001
- Orlando, FL
- Thanked 0 Times in 0 Posts
Outlook attachments (XP)
We recently installed Exchange and Outlook 2003 in our office and several people are having a problem with Word attachments. The problem is that they
will get an e-mail with several Word attachments and every time they open one of the attachments, another new session of Word opens. When I say session I
mean Word opens again instead of just opening a new document window. I know this because I can choose File, Exit and the only window that closes is the
current window. In addition they receive the message "Unexpected error; quitting." Any ideas? O, we are using Word XP.
2004-12-21, 20:50 #2
- Join Date
- Mar 2002
- Thanked 29 Times in 29 Posts
Re: Outlook attachments (XP)
Perhaps the association of .doc files is not correct. Let them quit Word, select Start | Run... in Windows, type winword /r and press Enter. Then try to open attachments again.
If that doesn't help, let them take a look at Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.