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  1. #1
    Lounger
    Join Date
    Feb 2001
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    Orlando, FL
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    Outlook attachments (XP)

    We recently installed Exchange and Outlook 2003 in our office and several people are having a problem with Word attachments. The problem is that they
    will get an e-mail with several Word attachments and every time they open one of the attachments, another new session of Word opens. When I say session I
    mean Word opens again instead of just opening a new document window. I know this because I can choose File, Exit and the only window that closes is the
    current window. In addition they receive the message "Unexpected error; quitting." Any ideas? O, we are using Word XP.

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
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    Re: Outlook attachments (XP)

    Perhaps the association of .doc files is not correct. Let them quit Word, select Start | Run... in Windows, type winword /r and press Enter. Then try to open attachments again.

    If that doesn't help, let them take a look at Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.

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