Daughter has the above scanner. She recently moved the entire computer desk to another room.
Now, she wants to scan something and noticed that the 'lights' weren't on for said scanner. She tried to use the HP PrecisionScanLTX software...and the popup states: "scanner not found".
Went into ControlPanel>Scanner/Cameras and the only icon showing was the "Add Device" icon.
Decided to do the Add/Remove for said HP PrecisionScanLTX to uninstall it. Shutdown the computer. Unplugged the 2 cables from back of scanner. Turned on computer, inserted the scanner cd, got the data as required, attached the 2 cables to rear of scanner as mentioned in instructions, rebooted (w/cd still in drive)...after rebooting, took out cd...tried to use the software...but got the same "scanner not found'...went to ControlPanel>Scanner&Cameras...sure enough, only the "Add Device" icon was showing.
What do we do now? Something else I should remove after uninstalling the software from Add/Remove?...perhaps some folders somewhere...maybe something in the Registry?