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  1. #1
    Star Lounger
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    Microsoft KnowledgeBase (97/SR-2)

    I am trying to access several articles about hyperlinks in Word 97 on the Microsoft KnowledgeBase. Although they are listed when I do a search for them, when I click on the link in the Search results, I get a Proxy Report that "The DNS name server for the host specified in your URL could not be contacted. "

    Does anyone know if the Word 97 KB articles are no longer available on Microsoft? If they are not available, is there another source for them?

    Thanks,

    Caroline

  2. #2
    Plutonium Lounger
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    Re: Microsoft KnowledgeBase (97/SR-2)

    The KnowledgeBase servers are down from time to time (just like the Lounge <img src=/S/sad.gif border=0 alt=sad width=15 height=15>). I can get to articles such as WD97: General Information About Hyperlinks in Word without problems. If you still can't reach them, could there be a security setting that prevents you from going to the Knowledge Base? Can you get to other MSKB articles (not about Word 97)? If you posted a specific MSKB number you have problems with, others could test it..

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