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  1. #1
    Lounger
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    Word delays and hangs (2003 - SP1)

    I just installed a new computer and find that Word 2003 SP1 hangs for no reason every now and then. For example, if I hit the Enter key and don't move the mouse, nothing happens. Then when I move the mouse, suddenly the new paragraph mark appears and I can type normally. I hit hangs like this all the time. I asked another person with the same version and they said they have the same problem. Do we have some "enhancment" enabled that should be turned off or what?

  2. #2
    Plutonium Lounger
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    Re: Word delays and hangs (2003 - SP1)

    Standard question: do you have Norton AntiVirus? If so, turn off the Office Plug-in (Options > Miscellaneous in the Other section).

  3. #3
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    Re: Word delays and hangs (2003 - SP1)

    Well, I have Symantec AntiVirus Corporate Edition. I don't see any options related to plug-ins, but I may be looking in the wrong place.

  4. #4
    Plutonium Lounger
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    Re: Word delays and hangs (2003 - SP1)

    Under the configure menu have a look at Microsoft Exchange Auto-Protect and Internet E-mail Auto-Protect.

    StuartR

  5. #5
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    Re: Word delays and hangs (2003 - SP1)

    Well I turned off Exchange real time protetion because I don't use Exchange. But that didn't help. There is a tab on File System Realtime Protection: should I turn this off as well? I'm a little confused about whether that would defeat the purpose of having the virus checker at all. I don't see any references to "auto protect" nor to Internet E-mail.

  6. #6
    Plutonium Lounger
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    Re: Word delays and hangs (2003 - SP1)

    I guess the differences between your system and mine are based on the versions of the software. Don't turn off file system real time protection. This would leave you unprotected.

    StuartR

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