Results 1 to 12 of 12
  1. #1
    5 Star Lounger
    Join Date
    Mar 2004
    Posts
    924
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Unexpected dial up screen appears (XP Home Edition)

    For some odd reason sometimes a dial up screen appears in Windows XP which is not the familiar dial screen l am used to.
    I have not clicked on anything to make this screen occur it just appears at random intervals.
    I have run spyware but it does not appear to resolve problem.

    Any assistance would be appreciated.
    Justin.

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 28 Times in 28 Posts

    Re: Unexpected dial up screen appears (XP Home Edition)

    Right-click an empty part of the Windows task bar and select Task Manager. You can minimize it for now. Next time the dialer appears, restore the Task Manager and look at the Applications tab to see if the dialer is listed there; if not., look in the Processes tab. Post the results here.

    You can also try to make a screenshot of the dialer and post it.

  3. #3
    5 Star Lounger
    Join Date
    Mar 2004
    Posts
    924
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    When the dialer appears next l will do a screen shot of it.

    Regards
    Justin

  4. #4
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Quedgeley, Gloucester, England
    Posts
    5,333
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Unexpected dial up screen appears (XP Home Edi

    Presumably you've tried running all the usual Spybot/AdAware/SpywareBlaster/etc scanners/real-time monitors?

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  5. #5
    5 Star Lounger
    Join Date
    Mar 2004
    Posts
    924
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    Yes, l have run usual anti-ware.
    If you see the attachment you will see what l mean with regards to the dial-up screen.

    Regards
    Justin.

  6. #6
    5 Star Lounger
    Join Date
    Mar 2004
    Posts
    924
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    Hans,

    see post 448886 for a screenshot.

    Justin.

  7. #7
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 28 Times in 28 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    A quick Google search doesn't turn up a clear connection between Ontel (the name in your screenshot) and malware or spyware. You could search the registry for Ontel to see if you can find anything. and, as I mentioned before, you can check the Task Manager to see which applications and processes are running when the dialog appears.

  8. #8
    5 Star Lounger
    Join Date
    Mar 2004
    Posts
    924
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    Onetel is the ISP l use to dial up with.
    I will check the task manager screen when this dial up screen appears in future , as you mentioned.

    Regards
    Justin.

  9. #9
    2 Star Lounger
    Join Date
    Aug 2004
    Location
    Withyham, Sussex, England
    Posts
    121
    Thanks
    2
    Thanked 1 Time in 1 Post

    Re: Unexpected dial up screen appears (XP Home Edi

    Hi Justin, just a thought, is your email program set to check mail at certain times and then trying to connect to your ISP? Cheers Graham.

  10. #10
    5 Star Lounger
    Join Date
    Mar 2004
    Posts
    924
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    Graham, it is not set to check at certain times.
    I am a bit bemused as to why this appears from time to time.
    Could there be a setting in the network connections in the control panel which l have over looked?

    Justin

  11. #11
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    There is a setting in IE for selecting it to periodically check for updates.
    Otherwise, Windows Update? Anti-virus updates? Any other software which may have defaulted to checking for updates....?

  12. #12
    5 Star Lounger
    Join Date
    Mar 2004
    Posts
    924
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Unexpected dial up screen appears (XP Home Edi

    That is an option l have not thought off and l think that is what it is.
    I will check all my software for this.

    Many thanks for that.
    Justin.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •