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  1. #1
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    Text changes to Arabic (Word 2000 )

    I have users that I support who have reported that as they are working on a word document, that the text magically changes into Arabic. This is not a good thing. How do I fix that?

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    Re: Text changes to Arabic (Word 2000 )

    From the absence of responses, it would seem that this is not a common problem. I haven't been able to find anything relevant in Google and in the newsgroups. Sorry.

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    Re: Text changes to Arabic (Word 2000 )

    <img src=/S/hello.gif border=0 alt=hello width=25 height=29> jfrasier

    When you say <<< the text magically changes into Arabic >>> you mean the font changes to the Arabic Transparent font that comes with MS-Word, or that the typing changes from Left-to-Right to become typing from Right-to-Left?

    I have seen this happen when Multilanguage support is used on a PC that has other software that with the SHIFT-F1 and SHIFT-F2 active Hot Keys.

    In MS-Windows, the SHIFT-F1 and SHIFT-F2 are designated to switch from/to English and the other language supported on your PC.

    Could it be that other software, is using these two key-combinations that is affecting MS-Word?

    Could it be that the user hit these keys by mistake?

    It
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    Re: Text changes to Arabic (Word 2000 )

    Yes, the text actually changes into the Arabic font. We have not setup multiple keyboards so that option you mention is not there.

    I guess if we don't have an Arabic keyboard setup, then a person could not effectively type in Arabic. Is that right? I am feeling really stupid right now. This is for a computer for the public to use in a library and the library staff asked that all the languages be enabled, but if there is not a corresponding keyboard is this a useless idea?

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    Re: Text changes to Arabic (Word 2000 )

    <img src=/S/hello.gif border=0 alt=hello width=25 height=29> jfrasier

    <<< Yes, the text actually changes into the Arabic font. >>>
    Hum <img src=/S/confused.gif border=0 alt=confused width=15 height=20> this is odd! Does the orientation of the document also changes, from Left-to-Right to Right-to-Left?

    <<< This is for a computer for the public to use...>>>
    The font changing by itself, maybe be dependent on some template that one of the customers installed, and did not tell you about it? It could be based on a damaged Normal.dot template, or customization that some customer used and also did not tell you about. It is hard for me to imagine that while typing, in a brand new document, that the font will change, without any user interaction, and not have this event be triggered by a template, VBA code, or some other form of automation, whether intended or due to corruption.

    <<< We have not setup multiple keyboards so that option you mention is not there. >>>

    Ah!!! You don't need a special keyboard to type in any particular language. That is to say that when you type an "A" on a keyboard a code is generated and the system knows how to interpret that code to display the character. The only reason why you would need a language-specific keyboard is for the symbols on the keys. In other words, for the user to know the mapping of the keys.

    I know that this option is in MS-Word 2002 and 2003, not sure of 2000, but it should be there, if you enabled multiple language support, which you say you did. This is from the OLH <<< The feature described in this Help topic is only available if support for the language you want to use is enabled through Microsoft Office Language Settings. You must also make sure that the keyboard languages (keyboard language: The language selected for entering text.) through Microsoft Windows Control Panel. >>> Check the "Use a keyboard layout for a specific language
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    Re: Text changes to Arabic (Word 2000 )

    I am just now getting back to this.

    In the Tools | Options | Edit I do not have the Auto-Keyboard switching. However if I go into the Control Panel | Regional and Language Options | Languages | Details and add the Arabic keyboard, then I do get that option in Tools | Options | Edit. But since you said to Uncheck it, I would think that would have the same effect as not having it at all.

    We have one report of it happening when a user clicked on right justify. Someone else had the problem when using a template wizard.

    It can't be some template that a user installed or a corrupted normal.dot because it happened today on a brand new computer and we use the software DeepFreeze that erases any changes to the hard drive when the computer is restarted, so nothing the user's do is ever saved.

    I am truly baffled. If you or anyone else has any more ideas I would appreciate it.

    Jane

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    Re: Text changes to Arabic (Word 2000 )

    I have seen Word's "Automatically detect language" (Tools / Language / Set Language) change language format from English to Frengh or Spanish, but I've never heard of it changing a font set.

    Since you don't state specifically otherwise, am I correct to assume that the font is then applied to the entire document, or only a word / phrase / paragraph?
    Karen

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    Re: Text changes to Arabic (Word 2000 )

    Is there any chance that the circumstances discussed in KB Article 315495 may be causing this issue? It does not sound as if it would apply to the "Right aligned" portion, but maybe the wizard is introducing ANSI characters?
    Karen

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    Re: Text changes to Arabic (Word 2000 )

    Thanks for the message. It could be the case for one user because I think they had saved the file from another program but I thought they had saved it as ascii. However, RTF is a choice in that software so that could be the case. However in most cases users are creating their documents for the first time in this session of Word.

    Jane

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    Re: Text changes to Arabic (Word 2000 )

    <img src=/S/hello.gif border=0 alt=hello width=25 height=29> Jane

    Hum!!! this is getting weirder. OK, as you said <<< We have one report of it happening when a user clicked on right justify. >>> Do you suspect that something could have remapped the function of this button to do something else? If so, try and reset the toolbars and see what happens.

    Then you say <<< Someone else had the problem when using a template wizard. >>> Is that template still in effect? I mean if it is still loaded it could be conflicting with the Normal.dot template.

    Oh well, now I read the bit about the DeepFreeze thing. My question would be now is when it happens, try and reboot the PC, and see if it happens again.. I guess DeepFreeze will then remove all things that might interfere. Does DeepFreeze restore registry entries changed by the system/user interaction?

    <<< I am truly baffled. If you or anyone else has any more ideas I would appreciate it. >>> Hang in there, we will get to the bottom of this some time soon, I hope, but for now did you check the posts mentioned in this thread?

    Wassim
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    Re: Text changes to Arabic (Word 2000 )

    <img src=/S/hello.gif border=0 alt=hello width=25 height=29> Jane

    Could you send me a copy of a file that does have this problem happening to it? Make sure there are no private/privileged information in it, but otherwise do not change any thing.

    I have multi-language support and Arabic is one of the languages, so I want to test this file under multi-language support.

    Wassim
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