Results 1 to 7 of 7
  1. #1
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Dialling voice calls (2003 SP1)

    I have a modem connected to a phone line, on which I also have a standard telephone.

    If I want to use the phone to call someone in my contacts folder then I can look up the contact and there is button that will dial the phone for me, allowing me to select any of the numbers I have stored for them. This is really useful (especially in conjunction with a hands free speakerphone).

    I also need to phone lots of people at work, and their numbers are not stored in my contacts folder, but in an Exchange address book. Is there anyway I can get Outlook to dial these numbers for me?

    I don't want to add these names to my contacts, as this would cause problems if their email addresses ever change, so if Outlook can't do what I want I guess the only alternative would be a different application - any suggestions.

    StuartR

  2. #2
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
    Posts
    5,009
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Dialling voice calls (2003 SP1)

    Why does it not make sense to put the work Contacts into a different/ring-fenced folder? Could you not also use the Outlook Synchronisation feature for the Work Address Book? HTH
    Gre

  3. #3
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Dialling voice calls (2003 SP1)

    The work contacts are currently stored in Active Directory and accessed via the Exchange server (and an "offline address book"). I don't know any easy way of copying these to contacts, and if I did then I might continue to use an out of date address if one of them was changed on the server side.

    StuartR

  4. #4
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
    Posts
    5,009
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Dialling voice calls (2003 SP1)

    Is not the Offline Address Book synchronised (or able to be synchronised <g>) each time you go offline? It has been a long time since I did Outlook coding, but it seems it could be possible to loop through the addresses in the Offline Address Book and use them to update a specified folder of Contact items. On that basis, you should be able to (remember to ) update the work Contacts folder by code each time you go offline. Maybe one of our active Outlook coders could come up with something?
    Gre

  5. #5
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Dialling voice calls (2003 SP1)

    I'm not sure I want all 50,000 addresses in the Address book copied to a contacts folder. I guess someone much cleverer than I could produce some code that would look for matches to the entries in a contacts folder and check for changes to those entries.

    What would be best is an add-in that would dial any number in the address book, but I guess that's not available.

    StuartR

    Edited to add In case I haven't made it clear, I have access to the address book when I am offline, but the dialler only seems to like entries in a contacts folder, not ones in the address book.

  6. #6
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Dialling voice calls (2003 SP1)

    I have come up with a solution of sorts.

    Each Outlook address book entry has an "Add to contacts" button. Clicking on this creates a contact entry for the record, which has a button to dial the phone number. Having dialled I can then close the new contact without saving it.

    It's silly but it works.

    StuartR

  7. #7
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
    Posts
    5,009
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Dialling voice calls (2003 SP1)

    If M$ software were really sensible, then we wouldn't have so much fun hanging around here, would we?
    Gre

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •