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  1. #1
    5 Star Lounger
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    Can't DisplayTemplate (OXP SP-1)

    Just cloned my old PC to new one using Aloha Bob's PC Relocator. All programs work fine, except Word, which displays the following msg on opening:
    "MS Word can't display the template used in this document. Word can't install the necessary files due to Windows Installer error 87. The parameter is incorrect."
    When I click OK, the doc I want opens just fine. Is there a problem with Normal.Dot? Searc of KB for errror 87 was fruitless. Any ideas?

  2. #2
    Plutonium Lounger
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    Re: Can't DisplayTemplate (OXP SP-1)

    When the document has opened, select Tools | Templates and Add-Ins...
    What is listed as the template? Just "Normal", or something else?

  3. #3
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    Re: Can't DisplayTemplate (OXP SP-1)

    Just Normal. What should I try next?

  4. #4
    Plutonium Lounger
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    Re: Can't DisplayTemplate (OXP SP-1)

    See if Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post> helps.

  5. #5
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    Re: Can't DisplayTemplate (OXP SP-1)

    Thanks for the link to Phil Rabichow. Lot's of useful info there. Disabling a global template did the job for me.

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