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  1. #1
    Star Lounger
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    Unread Folder in Favorites (Outlook 2003)

    My unread messages folder is empty, but I have unread messages showing in the Inbox folder. How can I make the unread messages show up the way they are supposed to? (I have Unread checked in the View/Arrange By menu.)

  2. #2
    Platinum Lounger
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    Re: Unread Folder in Favorites (Outlook 2003)

    Are you saying that you have a rule for unread messages that isn't working? HTH
    Gre

  3. #3
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    Re: Unread Folder in Favorites (Outlook 2003)

    I'm saying that the unread folder in the Favorites section of OUtlook 2003 does not show my unread messages. It's empty. Do you know how to straighten that out?

  4. #4
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    Re: Unread Folder in Favorites (Outlook 2003)

    Sorry. Your Unread Mail Folder is based on a saved Search of your Outlook Folders. It sounds as if that Search has somehow become corrupted. Have you tried recreating it? HTH
    Gre

  5. #5
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    Re: Unread Folder in Favorites (Outlook 2003)

    No, I don't know how to recreate it.

  6. #6
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    Re: Unread Folder in Favorites (Outlook 2003)

    Try File|New|Search Folder|Unread Mail. A Search Folders Folder should now appear in the All Mail Folders Explorer Tree to the left of your Outlook Window. Expand this folder by clicking on the plus sign next to it. Drag the Unread Mail Folder into Favorites. HTH
    Gre

  7. #7
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    Re: Unread Folder in Favorites (Outlook 2003)

    Thanks. That should do it.

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