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  1. #1
    New Lounger
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    Server Passwords NOT Saved (2000/9.0.0.2711)

    I'm helping a friend setup a number of POP3 accounts using Outlook 2000. I entered the passwords in the account properties but they are NOT saved. So when we do a Send/Receive we get a window asking for the password. Enter the password, check the "remember password" box and email is received. But if we do another Send/Receive we get the same window asking for a password.

    I tried setting up Outlook Express - exactly the same problem. In addition, in Outlook Express, the "remember password" box is greyed out.

    So my conclusion is that there is some file that has been set to read only, or permissions have been set to deny write access. But I'm not sure which file/folder. I checked in Local Settings/Applications/Microsoft/Outlook and Application Data/Microsoft/Outlook. Can't see anything wrong there.

    Many thanks for any help.
    Adam.

  2. #2
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    Re: Server Passwords NOT Saved (2000/9.0.0.2711)

    Hi Adam

    Here are a few links from the Microsoft knowledge base that may assist. As you mentioned Outlook Express & Outlook I have links for both products, though the underlying problem is the same.

    Save Password setting not Retained in Outlook 98 and Outlook 2000 (IMO)
    OLEXP: Outlook Express Does Not Save the Mail Server Logon Password (Win 98)
    OLEXP: Your Outlook Express Password Is Not Retained in Windows 2000 or XP

  3. #3
    New Lounger
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    Re: Server Passwords NOT Saved (2000/9.0.0.2711)

    Thanks Tony, that did the job.
    I of course looked in the Microsoft Knowledge base, but I must have used the wrong search terms, cause I did not find those articles.

    Cheers
    Adam.
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