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  1. #1
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    Contacts sorting (OE 6.0)

    Following transfering my files and settings to a new PC with Win XP SP-2 (instead of Win 98SE on the old one), I no longer am able to sort my Contacts - (I do NOT refer to the Address Book ) - though Help suggest I should be able, for instance to click "Sort by Status" in order to view contacts who are online. Please help out.

  2. #2
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    Re: Contacts sorting (OE 6.0)

    Can you post a screenshot of the Help menu that gives you the option to "Sort by Status". I can't find that option in OE's Help menu.
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    Re: Contacts sorting (OE 6.0)

    I am unable to attach the 109 kb file of the screenshot!

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    Re: Contacts sorting (OE 6.0)

    Do you know how to resize an image ?? If not, we can try this without pictures. First I need to be sure that we are talking about the same thing. Your first post leads me to believe that you are referring to a Messaging client like AOL Instant Messenger or MSN Messenger and not the Contacts List in OE. Is this correct ??
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    Re: Contacts sorting (OE 6.0)

    No, this is not correct! I am talking about the list of contacts in Outlook Express that is present down to the left if you mark this under Wiew/Layout/Basic. In my previous setup on the old PC under Win 98 SE I could indicate how to sort the contacts there, and would automatically see those who were online. Nothing of this in my current Setup.

    Instead of the windows image I have copied the relevant tex from the OE Helpfile:

    To view contacts who are online

    In Outlook Express, on the Contacts menu, click Sort by Status.
    Online contacts (green icons) move to the top of the Contacts list, followed by those who are offline (red icons), and finally by regular Address Book contacts (yellow icons).

    Note

    Sorting by status in Outlook Express separates your active online contacts from those whose status is not online (such as Away or Busy).

  6. #6
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    Re: Contacts sorting (OE 6.0)

    Doc,

    (1) the "here" link does not work
    (2)clicking on the contact button does not allow anything else than "New Contact"; no sorting, no nothing. Something seems to be missing in this setup.

    See attached Zip file of the screen image

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    Re: Contacts sorting (OE 6.0)

    Since Doc just said that he has MSN Messenger disabled and is therefore seeing exactly what you describe, don't you think it might be an idea to check if you have MSN Messenger enabled?

    Although personally I'm with Doc - Messenger is a menace that simply gives people an "in" into your machine and I not only have it disabled but have renamed the exe file so nothing can re-enable it!!
    Beryl M


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    Re: Contacts sorting (OE 6.0)

    Beryl, as I indeed forgot to reply to Doc, I have MSN Messenger enabled (I actually use it frequently to chat). You do NOT mix up with Windows messenger, or Windows' "Messenger Service, both of which I have disabled?

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    Re: Contacts sorting (OE 6.0)

    That's possible, of course, but then it might be the Windows Messenger that gave you the ability to see status, in that case.

    I don't know about Doc, but I have all those messenger services disabled and I have never seen anything other than the 'New Contact' option available - it certainly sounds like it's one of them that gives you the ability to see status, though; do you know if you had the Windows ones enabled on your old system?

    If so that may be the one - and logically, it would seem more likely that the email program that comes with Windows would work with a Windows messenger rather than with an outside one, but my active dislike of the whole breed means I have no experience to follow that up with!
    Beryl M


  10. #10
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    Re: Contacts sorting (OE 6.0)

    I found this here.....
    By default, Outlook Express sorts the Contacts pane by status. This means online users first.
    Since those currently online are not necessarily those that you want to send email, sorting the pane alphabetically by name seems to make more sense.

    To sort the Outlook Express contacts pane alphabetically:

    Click on the Contacts button on top of the pane.
    Select Sort by Name from the menu.

    I'd guess that if you click on the Contacts button and select Sort by Status it will display the way you want. My confusion results from the fact that my Contacts button only displays one option New Contact and has always been sorted Alphabetically. But I have MSN Messenger disabled so that might have something to do with my situation.
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    Re: Contacts sorting (OE 6.0)

    (1) My bad... I left the address out when I put the link in. <img src=/S/blush.gif border=0 alt=blush width=15 height=15> Sorry. It's fixed now. Just verifys my source though. Doesn't solve the problem or answer the question.
    (2) That is exactly what my setup does and I'm guessing that it has something to do with those "messenger services" (Windows, MSN &/or Windows Messenger) being disabled. The screenshot of the Help window gives me a new direction to look in. I didn't know the "sort by status" option was available in the Help menu. That tells me that there should be something about it somewhere in the MSKB. Just have to dig it out.

    <font color=blue>Awhile later....</font color=blue> I found nothing in the MSKB, but did come across several references in other places that seem to indicate that the ability to select "Sort by Status" is directly tied to Windows Messenger and MSN Messenger.

    From here I got the following info "The messenger panel will display all or part of the Buddy List from your Windows Messenger and/or MSN Messenger. To use the Windows Messenger with this panel you will need to download the latest version of the Windows Messenger. To use the MSN Messenger with this panel you will need the latest version of BOTH the Windows Messenger and the MSN Messenger for the Messenger Panel to work properly." And from here came this "Windows Messenger allows you to send instant messages to all your contacts, making it somewhat equivalent to an online chat. <font color=red>You can access the instant-messaging service</font color=red> in a number of ways: from the Start menu on the Windows taskbar, the Notification area of the Windows taskbar, within Internet Explorer, or <font color=red>from within Outlook Express</font color=red>."
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    Re: Contacts sorting (OE 6.0)

    Doc, thanks a lot! It helped, and it did NOT? I am just more confused. I reactivated/reinstalled WINDOWS Messenger (along MSN Messenger) and, as you see in the attachment, I could open a list. But still it did not help in so far that I still do NOT see who actually is online( by changing colors as I could before in the older Win 98 SE Setting), though at that moment I HAD people online according to the status at MSN Messenger!

    Moreover, contrary to what it says in one of the articles you included, you do NOT need to activate WINDOWS Messenger in order to let MSN Messenger function properly. Before the activation/reinstallation it worked as good, except that tat that time I could not open that Contact panel in OE. But what does it help me, if it still doesn't show the actual online status?

    And finally, why do we need 2 very similar if not identical programs: MSN Messenger AND Windows Messenger (if MSN CAN function independently? If it would be that Windows messenger is the old precursor to MSN, why was it still updated in XP SP2? I think the two messengers are very confusing - a real mess! Please comment.

  13. #13
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    Re: Contacts sorting (OE 6.0)

    Welcome to the convoluted mess that is Microsoft's version of Instant Messaging. The frustration that you are experiencing using these things and the difficulty I had in digging up any useful information about them, let alone how to use them, are all too common. Most people here in the Lounge stay away from the messaging clients for security reasons, as Beryl pointed out. But if you need another reason, you need look no further than this issue of which messenger is which, how do you control and manage them and why doesn't Microsoft-in-the-head sort them out and choose one to support and junk the rest (BTW - MS has 3 of them, not just the 2) ??? They are trying to integrate everything into the OS and be all things to all people and you simply can't do that. People don't want it and IMHO they shouldn't have it forced upon them just because MS is big enough to do it. Ultimately, I've chosen not to participate in the IM wars. If I want to chat with someone, I use the telephone !!
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    Re: Contacts sorting (OE 6.0)

    Doc, after some experimentation I got it: Only if you actually mark in OE to automatically Log In at the Win Messenger when opening OE, you will see all your online contacts! But this goes at the expense of the somewhat more sophisticated MSN Messenger - it's either one: the system does not allow you to have them both running simultaneously. Thus, in end, I will inactivate the Windows Mess and live without seeing contacts online in OE.

    Thanks <img src=/S/thankyou.gif border=0 alt=thankyou width=40 height=15>

    James <img src=/S/flags/Israel.gif border=0 alt=Israel width=30 height=18>

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    Re: Contacts sorting (OE 6.0)

    James,

    I'm glad it worked out (sort of). It really is a "mess" that needs to be addressed and taken in one direction or another. To have all 3 messaging clients is confusing to say the least and infuriating when they don't work correctly !!! I think now that you have thing under control and have an understanding of what is going on, it might serve you to revisit the link I provided in an earlier post on the Messenger Panel. I just re-read it after reading your post and believe, that if you haven't been using it up to this point, that it might help you to tweak your setup enough to get things the way you really want them. Not using the programs myself puts me at a disadvantage that I can't overcome from where I'm sitting. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
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