Results 1 to 8 of 8
  1. #1
    3 Star Lounger djmoore's Avatar
    Join Date
    Feb 2001
    Location
    New Jersey, USA
    Posts
    353
    Thanks
    17
    Thanked 1 Time in 1 Post

    Incoming mail not in-coming (OE 6.00.2900.2180)

    For the past couple of days I have opened OE to pull in my mail, and as usual it starts automatically. However, it will stop retrieving mail somewhere during the process - for example it might stop on message 9 of 23. Then I start getting messages that my POP3 server has stopped responding. This will happen iover and over again each time I reopen OE. Each time I will have another copy of the first few emails in my inbox (right now I have 6 each of the first 27). Last night there were 83 total messages waiting on the server but I couldn't get past message 27.
    The first time it happened I called my ISP and they checked my settings and "Always connect to this account using (Local Area Network)" was unchecked somehow. Checking that option caused my mail to start pouring in again. When I called them that time I was assuming that perhaps someone had sent me an abnormally large attachment and that it was stalling my email reception. But no such luck. I just checked and my largest message now is 66k.
    Does anyone know if this is a known OE problem with a workaround? I'm definitely leaning toward switching to Outlook or another program, but I feel limited by the fact that 4 family members (2 adult, 2 youth) use the same PC and each have varying levels of adaptability, if you know what I mean. If it ain't simple I am saddled with repeating lessons every time someone needs to retrieve an email.
    Awaiting yet another immaculate WOPR rescue.

    As always, with respect, awe and especially appreciation -
    Have a cookie -

    Don

  2. #2
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Incoming mail not in-coming (OE 6.00.2900.2180)

    How are to connecting to the server, ie., dialup, DSL or Cable?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    3 Star Lounger djmoore's Avatar
    Join Date
    Feb 2001
    Location
    New Jersey, USA
    Posts
    353
    Thanks
    17
    Thanked 1 Time in 1 Post

    Re: Incoming mail not in-coming (OE 6.00.2900.2180)

    Cable, via an external cable modem using RJ-45 cable to an internal card.
    Works fine for accessing the web, and other users (other than me) have no problem getting their mail (although far fewer messages overall).
    Have a cookie -

    Don

  4. #4
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Incoming mail not in-coming (OE 6.00.2900.2180)

    When you contacted your ISP, did they check the server. I have had this problem a time or two, and found that it was the server and/or a line interference. I have found that the different email accounts with our ISP (Comcast) are on different servers, because they were made at different times. Some servers will be being serviced while others are not, also the older ones seem to have hic ups once in a while.

    Usually if I was to select the send /receive button, it will finish up down loading.

    What error code and message is being posted?

    What AV programs are you using?

    Are the other accounts using the same machine?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
    3 Star Lounger djmoore's Avatar
    Join Date
    Feb 2001
    Location
    New Jersey, USA
    Posts
    353
    Thanks
    17
    Thanked 1 Time in 1 Post

    Re: Incoming mail not in-coming (OE 6.00.2900.2180)

    When I called them there was no problem with the server; and a I was typing my past post I went to my wife's account and was able to pull in her mail with no trouble at all, while both before and afterwards I had the usual problem with my own account.
    All 4 accounts use the same PC.
    I am currently running PCcillin and I let it update itself with annoying (can't believe I am annoyed by an efficient AV program) frequency.
    (Annoying mainly because no matter what I'm doing (usually a quick game of Doom 3 or a flight sim to relieve the day's tension before bedtime PCcillin will invariably yank me out of the game to tell me there are updates available. The price we have to pay, I guess...but I digress (as usual)
    For me hitting send/receive does nothing, since OE is already stuck in the middle of that process, trying to download (at this point) message 31 of 114.
    The message: after it tries for the obiligatory 60 seconds to pull in message #31, it will tell me that "Your POP3 server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?"
    I click the Stop button and receive this:

    Message number 30 could not be retrieved. Account: 'mail.optonline.net', Server: 'localhost', Protocol: POP3, Server Response: 'Your personal computer has likely been infected with several... [<a', Port: 38444, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

    and this:

    A time-out occurred while communicating with the server. Account: 'mail.optonline.net', Server: 'localhost', Protocol: POP3, Port: 38444, Secure(SSL): No, Error Number: 0x800CCC19

    Now, if the first message (which I take to be a general assumption that pops automatically) is in fact correct, then their server is carrying an infected email and my AV program (which I DO have set to scan incoming email) is NOT detecting it.

    I may be out of date with this assumption, but when I check my email on the ISP's server I see no messages with attachments. Is there a virus now that can infect regular email text and not just attachments?

    I'll give them a call just in case, and report back.
    Have a cookie -

    Don

  6. #6
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Incoming mail not in-coming (OE 6.00.2900.2180)

    If you can get to your mail box from the web, I would delete all that you can, after reading and replying as needed. This will help in the download.

    I know this sounds strange, but turn OFF your AV and attempt to down load the email using OE. When OE is through down loading, close it and turn back on the AV and scan your system. I have had to do this twice running NAV and Outlook XP, but it worked. A email may get stuck in the download while being scanned.

    By the way what OS are you using?

    If XP, are you using separate Windows Accounts for each email account or are you using Profiles?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  7. #7
    3 Star Lounger djmoore's Avatar
    Join Date
    Feb 2001
    Location
    New Jersey, USA
    Posts
    353
    Thanks
    17
    Thanked 1 Time in 1 Post

    Re: Incoming mail not in-coming (OE 6.00.2900.2180)

    I'm running XP Pro (SP2).

    And I don't really understand what you meant by accounts/profiles - if I am logged on and my wife wants to pull in her mail, we have to switch users - she logs into Winders, or at least switches over to her ID, and opens OE and then gets her mail. I imagine the other possibility you indicated would be if there's only one central Windows login and we switch mail accounts within a single OE window? I THINK I understand the difference (I seem to be getting unsmarter day by day) but I didn't want to take a chance and use the wrong term and have you thinking we do what we don't do. <img src=/S/confused.gif border=0 alt=confused width=15 height=20>
    If this is the only way I can get my email at this point then I am DEFINITELY thinking about switching email software. I never really liked OE but it was free and already there. I use Outlook at work, but I've seen enough threads on the subject (here) to know there are plenty of better alternatives. I think Pegasus used to be pretty high on everyone's list. But here I am hijacking my own thread. <img src=/S/stupidme.gif border=0 alt=stupidme width=30 height=30> I'll be opening a separate thread over yonder for this one real soon.
    Have a cookie -

    Don

  8. #8
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Incoming mail not in-coming (OE 6.00.2900.2180)

    OK, you are using Windows login accounts. The "Profiles" come from Windows 98 and Me to allow different email accounts, nuffsaid.

    I use Outlook 2003 and have since Outlook 97. It is well worth switching. If you have any of the Office Suites installed then you already have it, give it a try.

    What you may try in doing, is remove the current email account and redefine it, this has been known to fix a few weird things a time or two.

    I have also run into problems when using the "Switch user", have you tried logging out of all users and then loggon in with your account only?.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •