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  1. #1
    3 Star Lounger
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    deleting ad/spyware

    I picked up some ad/spyware which NortonAV finds but adaware & spybot dont. This shows every time I run NAV but following through the instructions it always says "delete failed" I've followed the path in windows Explorer and found the offenders is System 32 folder. My question is would it be safe to manualy delete them from here? It's more of an irritant to me than anything but would just like to think I'm clean of these. couple of screen shots may make it clearer I hope.

  2. #2
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    Re: deleting ad/spyware

    sorry and this screen shot

  3. #3
    Plutonium Lounger
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    Re: deleting ad/spyware

    Try Ad-Aware SE from Lavasoft.

    You can restart your PC in safe mode and delete the files (they are definitely adware/spyware). That should be enough, but when you have done that, you could also remove all references to the files from the Windows Registry.

  4. #4
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    Re: deleting ad/spyware

    To add to Hans' post, note that you may just be able to run Norton again in Safe Mode and see if it clears them. If Norton fails again and you go through Safe Mode (it might have to be "Safe Mode with DOS" and go through the Command Line), and if you are hesitant to delete the files for fear of messing something else up, just rename them - like netut80ex.vxd to netut80ex.vxd-delete-if-ok 2-27-05 and run with that for a week or so until you are certain all is okay. I do that a lot with files and directory/folder names. Then next time I'm in there and I see that file, it stands out and I check the date and decide to if all has been okay.

    But in this case, you seem to have BargainBuddy - a particularly virulent bad guy - and so I think are safe to delete - if you are able. Some folks are reporting SpyBot S&D is getting it and some say AdAware, other's name even more. So it would seem there may be variants or it is just cleaver at disguising itself in several ways.

    It just points out that no single anti-spyware does it all - in fact, some recent reports state that the best program only got somewhere around 60 - 65 percent. That was Giant AntiSpyware. In Microsoft's attempt to earn back the respect of the security conscience users, they snatched that company up and slapped "Microsoft AntiSpyWare
    Bill (AFE7Ret)
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  5. #5
    Uranium Lounger
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    Re: deleting ad/spyware

    One that hasn't been mentioned and should is SpywareBlaster. It doesn't remove anything, it just doesn't let them in. It currently blocks over 3400 known threats and updates its database constantly.
    Another tool that I find invaluable in keeping all forms of malware off my system and removing those that do get on is Spy Sweeper. While it's not <img src=/S/free.gif border=0 alt=free width=30 height=15>, it's $29.95 cost is quite reasonable for the protection it provides.
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  6. #6
    Super Moderator jscher2000's Avatar
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    Re: deleting ad/spyware

    It may be that Ad-aware and Spybot S&D do not include the technology to search "inside" various types of compressed files. The major AV vendors have been doing that for years, so they might have an advantage for this type of malware. Regarding deletion, the file may be in use and therefore Windows will not let you delete it, or another process may be running to protect it. Killing unneeded and/or unknown processes in the Task Manager sometimes can help with this, but if in doubt, keep trying the various automated tools and see if any of them can handle that themselves.

  7. #7
    Uranium Lounger
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    Re: deleting ad/spyware

    If you just want to delete the files and <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16> that they don't recreate themselves from some hidden file or morph into some other name and reinfect the system, you can try Dr. Delete or CopyLock (introduced yesterday by Alan Miller in post 456741)
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  8. #8
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    Re: deleting ad/spyware

    Jaystarter:

    What version of NAV are you running, exactly what did you do to pick up these files through NAV?

    Thanks

    dillon

  9. #9
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    Re: deleting ad/spyware

    Thank you all for your advice. A routine run of latest Adaware 1.3 and Spybot Search/Destroy failed to pick up anything whereas a routine scan of Norton Anti Virus 2004 fully updated showed them but failed to delete them. So from all the advice thought I'd try some other ad/spy removal tools - first one I tried was download and run MSAntiSpyware tool beta...Success!!! picked them out and successfully deleted (you were right Bargain Buddy was the main culprit). I have a good idea where I got these nasties from and will make another post to maybe warn others not to be so stupid!

  10. #10
    Uranium Lounger
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    Re: deleting ad/spyware

    Update Adaware to v1.05. You're a version behind. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
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