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  1. #1
    Lounger
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    WindowsXP (with SP2)

    Now I've really done it... I was messing around with the registry trying to solve some Start menu problem - the programs menu included not only the programs loaded onto it, but also a selection of 'pointers' to the original program folders - odd in some fashion because these are not shortcuts, but somehow linked to the program, such that deleting the 'folder' or 'pointer' from the start menu deletes the whole folder from it's original location - in any case I deleted a couple of reg entries and now the program menu doesn't work at all - it brings up nothing.

    Further, I tried to restore the registry backup that I had created before the changes, but it does not make any difference !....!

    An lastly, I can't really remember what I had deleted: something in reference to a shell but my aging brain - destroyed by too many CRT rays - doesn't remember enough to really check what I had done...

    Any help with that confused description of a problem? Dell inspiron 600m with XP/SP2, mcafee and so on.

    Cheers

    Richard

  2. #2
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    Re: WindowsXP (with SP2)

    Have you tried system restore to a point before the problem started? Press F1 from the desktop to start Help and Support, it has a link to System Restore.

  3. #3
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    Re: WindowsXP (with SP2)

    Thanks Hans: I actually found, just after posting my question, and answer via a Google search... It suggested some Registry entries pointing to Start Menu and Program Menu locations in some 'shell folder' locations. I did what was suggested, but unfortunately it didn't work!

    I did then restore the Registry from a checkpoint of a week ago, and my Program menu files are back, so I back partly to where I started...

    Unfortunately, I still have the originating problem: that of the Programs menu containing folders of programs, these pointers not belonging there. I did try restoring the registry from a month ago, from before this peculiar behavior started, but unfortunately it fails to restore from that far back (perhaps some residua of various tidying up maneuvers I occasionally go through, perhaps without sense but done slavishly anyways...).

    Any help on this issue?

    Thanks

  4. #4
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    Re: WindowsXP (with SP2)

    Your Start | (All) Programs menu is a merge of the contents of two folders:

    Cocuments and Settings<username>Start MenuPrograms

    and

    Cocuments and SettingsAll UsersStart MenuPrograms

    Adding items to and removing items from the Programs menu is equivalent to adding/removing items in these folders. It's probably easier to reorganize these folders than to mess with the registry.

  5. #5
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    Re: WindowsXP (with SP2)

    Sorry: I don't think the posting will have worked: image size too large... I'll try again

    This was really my point, perhaps poorly explained.

    These entries on the Start/Programs/ menu are not shortcuts - which is why I referred to them as "pointers" for want of a better term. They are not found in either of the locations you refer to... but do show up on the Start/Programs/ menu... I've attached a screenshot which may show you what I mean by the 'program folders' for office: but there is no such link within the "doc and settings" locations...

    Why do they show up there?

    I'm perplexed...

    Richard

  6. #6
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    Re: WindowsXP (with SP2)

    I'm afraid I can't help here, a Windows expert will have to take over. Sorry.

  7. #7
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    Re: WindowsXP (with SP2)

    You appear to have the Classic Start Menu enabled. Is that intentional or was the setting changed inadvertently ?? Either way, try right clicking on the Start button and selecting Properties and then putting the dot in the Start menu circle and click Apply and see if that fixes your menu issues.
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  8. #8
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    Re: WindowsXP (with SP2)

    No, I did that deliberately to see if the problem would change: but it does not. These funny 'pointers' to program files are the same on the classic and XP start / program / ... menues, and switching between them does not change anything.

    Thanks Richard

  9. #9
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    Re: WindowsXP (with SP2)

    Please post a screenshot of your XP style Start menu with the All Programs menu open as the previous screenshot shows.

    Also, a little background information about what you feel might have caused this problem or what was going on when it first began and what exactly you were trying to accomplish in the Registry to "fix" the problem.
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  10. #10
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    Re: WindowsXP (with SP2)

    Is it possible that someone has moved the folders themselves to the start menu, instead of creating shortcuts?

    Try opening the start menu itself in explorer (right click on the start button and choose Explore or Explore All Users). Have a look at the properties of these files and folders and if they aren't shortcuts then MOVE them to where they are supposed to be (right click the folder, drag to target destination, when you release the right mouse button choose move from the menu).

    StuartR

  11. #11
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    Re: WindowsXP (with SP2)

    My thoughts exactly, Stuart.
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    Re: WindowsXP (with SP2)

    I presume I did something to cause it, but not with registry modifications, as this isn't something I do lightly and/or frequently. More likely related to some program installation, but I confess to being a bit too enthusiastic at that, so I don't know what or which program it could have been. Unfortunately, as I said earlier, the registry restore doesn't seem to work early enough to get around the problem: but in any case I'm rather interested in what the problem is: I presume some registry entry, which I would have thought some registry expert could have explained so I don't have to go through life perplexed.... The registry fix was in regard to shell folder locations, which I saw a reference to on some other discussion board (found by google, but not subsequently refound by me!), but it was after this problem/situation appeared.

    The folders are definitely not located in "my documents" locations.

    I've attached the XP menu screenshot...

    Thanks again for your interest!

    Cheers Richard

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    Re: WindowsXP (with SP2)

    The start menu is not in My Documents. See Hans' <post#=456939>post 456939</post#> for the locations. You can tell by looking there whether the folders were moved or shourtcuts created. Be very careful about moving or deleting as you could seriously affect installed programs. IMO, you should be sure to have a backup of your system before going further in you efforts.

    Joe
    Joe

  14. #14
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    Re: WindowsXP (with SP2)

    Richard,

    It looks very much as though you have folders that should be located on your C: drive either moved or copied to your Start Menu. How or why they are there can only be explained by the person who put them there and ultimately is irrelevant. My reasoning is the different appearance of the icons on the Start Menu. If you look at both the Office Icons on the menu you will note the difference. To be sure this is the case, do as Stuart suggested and right-click on each of the icons and chose Properties from the menu that appears. My sense is that the one with the plain folder for it's icon will be an actual folder and the one with the "document"over the folder will be a "shortcut" (it's not an actual shortcut, but for lack of a better term), as it should be. What happens when you click on the "shortcut" to Office ?? Does it open a menu of Office Program shortcuts??

    You need to determine if these "folders" have been copied or moved and then either delete the ones on your Start Menu or move them back to where they belong. Don't delete anything if you're not certain and before you start, PLEASE !!!!! BACKUP YOUR DATA !!! If you have questions or don't think this is the problem, post back with your thoughts and or reasons. This is a tough situation to diagnose and will require some thought and concentration to get things back to "Normal". Whatever that is. HTH
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    Re: WindowsXP (with SP2)

    Edited by HansV to crop huge screenshot (please don't post pictures larger than 640 by 480 pixels) and to provide link to URL - see <!help=19>Help 19<!/help>

    It does seem as if folders are misplaced, doesn't it? But as I wrote earlier, though it is not logical, it just isn't so, though - the properties of the apparently 'misplaced' folder is pasted as the image below, if this helps one believe it.

    This is why I referred to the entries on the start menu as "pointers" ... they are not shortcuts directed at the folder, and they are not misplaced folders: they are real folders in proper locations (I dislike the awkward "program files" moniker so have put programs in a folder called "programs", in case you wonder about that) whose information is wrongly placed in the start bar. This is why I believe it must be a registry error that I have somehow introduced.

    There is a similar discussion of exactly the same problem in microsoft groups: (searched for through "start menu folders" here but no solution: one response suggested it was a themes problem, so I reinstituted basic xp theme, but that made not a whit of difference. They also suggested using a microsoft utility to ro repair all system files, go to Start/Run, and type: SFC /SCANNOW - but this wants my XP system disk and I am travelling now without it so I can't do that.

    Thanks still.

    Richard

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