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2005-03-06, 14:09 #1
- Join Date
- Jul 2004
- St. Louis, Missouri, USA
- Thanked 0 Times in 0 Posts
Printing in Color (XP Home w/SP2)
<img src=/S/hairout.gif border=0 alt=hairout width=31 height=23>
Running XP Home with SP2 installed
Using HP OfficeJet G85xi multifunction printer
Scenario...2 users both with Admin. Status, User no. 1 prints and everything is fine, colors O.K. ...User no. 2 prints and everything comes out monochrome (grayscale)
Any and all suggestions welcomed with open arms and mind! The help here is INVALUABLE!!!!! <img src=/S/clapping.gif border=0 alt=clapping width=19 height=23>
2005-03-06, 18:12 #2
- Join Date
- Jan 2001
- Quedgeley, Gloucester, England
- Thanked 1 Time in 1 Post
Re: Printing in Color (XP Home w/SP2)
Get user #2 to check through her/his Start => "Printers and Faxes" list.
Highlight the offending printer, and check
a) File => Printing Preferences
[img]/forums/images/smilies/cool.gif[/img] File => Properties
in all the tabs that each gives for anything that might do "print colours as grey-scale" (or similar wording).
These tabs and settings vary according to printer, but my DeskJet 990cxi has a tick-box marked "Color, Print in Grayscale" in Printing Preferences => Advanced. (Sorry about the american spelling...).
John<font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>
Ita, esto, quidcumque...