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  1. #1
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    Right-click doesn't work online (XP)

    A few months ago we reinstalled IE6, XP, and several other things to solve massive problems. It worked. Now the computer works perfectly except for a few online problems. No right-click functions work online. No cut and paste, copy, save picture as,,,,, nothing happens at all if you right-click anywhere. We can't print from the net (not even e-mail). I can't reset my web settings in Inernet options (I get an exclamation point with no explanation). I checked with the ISP and Microsoft, and everywhere else I could imagine. Noone seems to know what I'm talking about; like I'm the only person this has ever happened to. I've tried several troubleshooters, and tried to download several. The downloads won't work. When I click the "Download Now" buttons, I see them depress on the screen, but nothing happens; it's as if I had done nothing at all. This includes Microsoft downloads (again, THEY don't know why). I've read many forums, round the clock, until my eyes won't focus. I find many issues that are similar, but nothing to help us. I'ts as if someone has placed instructions on the computer to prohibit any printing or saving from the web. I cannot find any such instructions anywhere. Finally, I read some great things about this site, and decided to give it a try. I have read nothing here that approaches my issue. Does anyone out there know this stuff?!

  2. #2
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    Re: Right-click doesn't work online (XP)

    By re-install do you mean start from scratch (as in format the drive) or repair? Is service pack 2 is installed? Any tweaking done? Up-to-date with Windows Update patches?

    Joe
    Joe

  3. #3
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    Re: Right-click doesn't work online (XP)

    Welcome to the Lounge! When you answer <!profile=joeperez>joeperez<!/profile>'s questions, can you confirm - in the same post - that when you open an web page offline you have no trouble with your right-click menu? HTH
    Gre

  4. #4
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    Re: Right-click doesn't work online (XP)

    Joe
    Thanks for a quick response. My son and I have too much stuff (much of which we can't replace) to go all the way back to scratch. That's what I'm trying to avoid here. My son begged me not too reformat just yesterday, but I don't know what else to do. I've been working on this for months now. All available updates are in. Yes, SP2 is there. We've tweaked, and untweaked. I can't even remember all that's been done. I can Download from AOL and Norton, but so far nothing else will download. I have hit every restore point I have available; even back before this problem existed - which is no longer an option. I was asked if I could work off-line. I can't get anything saved off-line, none of that works. Any off-line functions are working fine though. Thanks again.

    Roy

  5. #5
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    Re: Right-click doesn't work online (XP)

    Do you mean data type 'stuff' or programs? I'd recommend backing up the whole system and starting from scratch. If you've been working on this for months you've not been doing what you really need to do. With all you've tried it may be impossible at this point to get everything working properly without a start from scratch.

    Joe
    Joe

  6. #6
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    Re: Right-click doesn't work online (XP)

    Welcome !! I hope the experience lives up to the hype. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> It sounds very much like you have either a trojan or some other form of malware that has taken over your internet connection and changed your ability to defend against it or remove it. If, as you say, you have full functionality offline then you should be able to install some utilities and tools to find the trouble and then remove it.

    Some of what you are saying is confusing me. You say you can DL from AOL & Norton. Do you mean you are able to connect to them and get email from AOL and updates from Norton ?? Or are you only able to make the connection to AOL, but not do anything once you are there ?? You also say you "can't get anything saved offline", but then say "any offline functions are working fine". If you were able to get these utilities and tools (all free downloads) on a CD or USB Thumbdrive by downloading them on another computer, could you then install and run them on your computer ??
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  7. #7
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    Re: Right-click doesn't work online (XP)

    Hi, and welcome aboard. When you did the reinstall, did you follow the instructions listed in MS KB Article? Although the beginning of the article mentions updates (which you've already indicated you cannot download) it provides several system file check routines (depending on your version of WinXP) and some things to check in the registry.

    Good luck!
    Karen

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