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  1. #1
    Lounger
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    Slowness since Exchange Conversion (Outlook 2003 SP1)

    Hi all, we just converted to Exchange 2 weeks ago. I have 4 people (myself included) that are experiencing extreme slowness overall since the conversion. Explorer.exe hangs - any right click hangs, etc. This is just since we switched to Outlook and to an Exchange environment. Interestingly enough, all 4 of us had software called Workgroup Share installed where we could share calendars outside of an Exchange environment. We are all on XP Pro - 3 Dell desktops and 1 Acer laptop with Office 2003. Any ideas? If I unplug the network cables...the slowness goes away. What could be causing the conflict?

    LisaB

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Slowness since Exchange Conversion (Outlook 20

    Did you uninstall the other sharing software? Outlook constantly synchronizes with the Exchange server, and you may be keeping two processes very, very busy doing the same thing...

  3. #3
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    Re: Slowness since Exchange Conversion (Outlook 20

    Yep. I uninstalled the WorkGroup Share client on mine and it is still slow. I also tried putting XP SP2 on it as a test..that did nothing to mine so I am not doing that to the others. Could there be some DLL that is conflicting? Perhaps reinstall Office?

  4. #4
    Uranium Lounger
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    Re: Slowness since Exchange Conversion (Outlook 20

    Are you using Cached Mode on the client Outlook end? (Tools | Email Accounts | View or change ... | Next | select the Exchange Server Account | Change | Use Cached Exchange Mode - checked or not?) Try checking it if it isn't now. Are there other active mail accounts in addition to the Exchange Server?
    -John ... I float in liquid gardens
    UTC -7ąDS

  5. #5
    Lounger
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    Re: Slowness since Exchange Conversion (Outlook 20

    It is "cached now" I have a HelpDesk account mailbox in my account..but the others only have one account a piece. We have hundreds of users who aren't experiencing any issues...but just us 4 with the right click/network slowness problem. Just strange.

  6. #6
    3 Star Lounger
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    Re: Slowness since Exchange Conversion (Outlook 2003 SP1)

    Some things I would look at:
    > anything in the event log that can point you in a direction
    > commonality of print drivers among the 4 having problems
    > Lot's of rules running?
    > Add-ins? Run Outlook in safe mode: Outlook /safe.

    To try:
    > Use a new Outlook profile
    > Run Outlook with some switches to clean 'stuff'' up.
    /cleanfreebusy
    Clears and regenerates free/busy information. This switch can only be used when you are able to connect to your Microsoft Exchange server.
    /cleanprofile
    Removes invalid profile keys and recreates default registry keys where applicable.
    /cleanreminders
    Clears and regenerates reminders.
    /cleanrules
    Starts Outlook and deletes client- and server-based rules.

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