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  1. #1
    5 Star Lounger
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    Recovered from serious error (WIN XP PRO SP2)

    A friend is getting a message saying that her system has recovered from a serious error. She gets this message on a regular basis. The "details" of the error are as follows;

    BCCODE: d1 BCP1 D748C925 BCP2 0000002
    BCP3: 00000000
    BCP: F87F9B2F 0SVer: 5_1_2600 SP: 1_0
    Product: 256_1

    CWINDOWSMinidumpMini032405-03.dmp
    CDOCUME~1GRACE~1.GRALOCALS~1TempWER1. tmp. dir00sysdata. xml

    Can anyone point me to a possible resolution?

  2. #2
    Uranium Lounger
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    Re: Recovered from serious error (WIN XP PRO SP2)

    What happens or is happening when she gets this error message ?? What is she doing ?? And what happens or does she have to do after the message appears ???
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  3. #3
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    Re: Recovered from serious error (WIN XP PRO SP2)

    Apparently it comes up at "random" times - sometimes when she opens outlook Express, sometimes when she plays mah jongg, no pattern. The message comes up saying the system has recovered from a serious error. She clicks OK and everything works fine until the error message comes up again.

  4. #4
    Platinum Lounger
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    Re: Recovered from serious error (WIN XP PRO SP2)

    It is possible that there might be slightly more information in either the System or the Application Event Log entries (Start => Control Panel => Administrative Tools => Event Viewer is one way of getting you there). Look down the list for the red X Error entries.

    The directory which contains the file allegedly in error seems to me to be a TEMP one that has been used for installing some software. Perhaps have a sniff round and see if you can work out what the software was, and whether the directory can be deleted...

    John
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