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  1. #1
    5 Star Lounger ibe98765's Avatar
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    Opening PST file (2003 vs. 2002)

    I have a backup PST file from Outlook 2003 that I wanted to open. But I have Outlook 2002 on my computer. When I tried to open the file in Outlook 2002 I get this message:

    The file xxxxxxxxx.pst is not compatible with this version of the Personal Folders information service. Contact your administrator.

    Is there any way to translate an Outlook 2003 PST file to Outlook 2002 format (or any other ideas on accessing the emails in this file)?

    I just love Microsoft [snicker].

  2. #2
    Plutonium Lounger
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    Re: Opening PST file (2003 vs. 2002)

    Outlook 2003 can create two types of .pst file: in the new Outlook 2003 format, or in Outlook 97-2002 compatible format. Apparently, the backup file you have is in Outlook 2003 format. There is no way to open it in an older version. The data will have to be exported from the Outlook 2003 PC in a format that is readable by older version.

  3. #3
    5 Star Lounger ibe98765's Avatar
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    Re: Opening PST file (2003 vs. 2002)

    I never noticed any option for format compatibility when I did the original backup. Are you sure this exists?

    Could something like Open Office read this thing?

  4. #4
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    Re: Opening PST file (2003 vs. 2002)

    I don't have Outlook 2003 myself, but as far as I know, the option is only available when you create a new .pst file, not when you export it.

    No idea about Open Office.

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    Re: Opening PST file (2003 vs. 2002)

    You are given the option when you create a new PST file: File|New|Outlook Data File in 2003. You are also informed if you import an "old style" PST file to 2003.

    I have not heard of present versions of Open Office being able to open Outlook 2003 PSTs.

    HTH
    Gre

  6. #6
    5 Star Lounger ibe98765's Avatar
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    Re: Opening PST file (2003 vs. 2002)

    Edited by HansV to make url clickable - see <!help=19>Help 19<!/help>

    Here's the skinny on the problem and how to solve it.

    In sum, Outlook 2003 uses UNICODE format, not ANSI.

    http://support.microsoft.com/?kbid=830336

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