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  1. #1
    5 Star Lounger
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    System Restore Incomplete (WIN XP PRO)

    My daughter is trying to do a system restore and she keeps getting the message as follows: Restoration Incomplete. Your computer can not be restored to (date). She has tried about 5 different dates and they all come up with the incomplete message. Suggestions???

  2. #2
    Uranium Lounger
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    Re: System Restore Incomplete (WIN XP PRO)

    Sounds like her restore points are corrupt. If that's the case, there's probably not much she can do about it. She should try them all, one-by-one and see if any will work first. If she has an old backups, she might try those to see if the system restore files are still OK. If not, she can try restoring the system files one by one using msconfig.

    For a complete overview of System Restore, take a look here. HTH
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  3. #3
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    Re: System Restore Incomplete (WIN XP PRO)

    I guess the question is 'why does she need to do a system restore'?

    Joe
    Joe

  4. #4
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    Re: System Restore Incomplete (WIN XP PRO)

    She is having problems with Outlook Express - email will not come in. The last time this happened - 8 months ago, problem was resolved by doing a system restore. I have verified the settings in OE - removed the account and setup account totally new. She gets an error message about SMTP timing out. As I said, the last time she had this problem, system restore solved it.

  5. #5
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    Re: System Restore Incomplete (WIN XP PRO)

    "SMTP timing out" could be a ISP issue, has she contacted her ISP?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  6. #6
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    Re: System Restore Incomplete (WIN XP PRO)

    If she has not installed new software, updated existing software, or installed new hardware then there is no reason to use System Restore. As Dave posted perhaps this is an ISP issue. OTOH, if she did do any of the things I listed detailing those might give us a better idea of what is going on.

    Joe
    Joe

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