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    making folders unroll (Outlook 2002)

    In Outlook 2002 I

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    5 Star Lounger jujuraf's Avatar
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    Re: making folders unroll (Outlook 2002)

    I just started using Outlook a week ago (my company has finally converted the 'rest of us' from Eudora to Outlook) and find that when I set up a filter/rule to put a new email in a folder, that the fact that I have new, unread email is easy to forget because Outlook doesn't flag that folder's parent. This means I have to always leave all my folders in max expand mode (all "-" signs) which is quite irritating.

    Is this similar to what you see? For example, I'll have a folder like this:<pre>[-] Mailing Lists
    [x] List ABC
    [x] List ZY
    [x] Woodys Lounge</pre>

    but if email is put into Woody's folder, for example, I never know because the parent folder isn't marked in some way (bold like Woody's would be if it had unread mail). Eudora was so much nicer in this regard (oh, how I miss the simpleness of Eudora, it did what I wanted, nothing more).

    Is this just a 'feature' of Outlook and am I stuck w/leaving all my folders expanded? (which is a stupid solution).

    Deb

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    Super Moderator jscher2000's Avatar
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    Re: making folders unroll (Outlook 2002)

    Are you using 2002 or 2003? In 2003, there is a default "Search Folder" for Unread Mail and you can save any Advanced Find as a search folder. So you could define "unread" "mailing list stuff" and just look in that one place. I must confess, I don't know how quickly Outlook updates the information in that folder. It's more frequent than "on demand" but might be less frequent than "as soon as it gets into the relevant destination folder."

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    5 Star Lounger jujuraf's Avatar
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    Re: making folders unroll (Outlook 2002)

    I have 2003 and I know about the Search Folder "feature" (which I don't like it so far). It doesn't make sense to me to put unread mail in a folder other than the one the rule I created specifies. Yet another Outlook 'feature' I guess. I'll do some more hunting around, maybe ask my IT dept for more info. I mean why bother making folders at all if I can't easily see with a glance that I have unread mail w/o expanding them all, ya know? <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> Actually my Search Folder doesn't contain any of the unread emails I have for the "mailing list" rule I showed in my original post.

    Oh well... all good things (aka Eudora) come to an end.

    Thnx,
    Deb

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    Super Moderator jscher2000's Avatar
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    Re: making folders unroll (Outlook 2002)

    Your Unread Mail search folder doesn't see unread mail outside your Inbox? That isn't right...but I'm on Exchange now, and I suspect that some things will different between my Exchange mailbox folders and my PSTs which I don't yet realize.

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    Re: making folders unroll (Outlook 2002)

    I had the same problem, and here is what I did to "work around" it. I customized Outlook. In the customize section of outlook, under the "messages", click the " Choose Folders" tab. There you can choose which e-mail folders you want to show when a message arrives. I selected only about 10 of 20 sub folders and it works great. Hope this helps. I'm a rookie at Outlook myself, but am wondering why I used O.E for so long.
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

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    Re: making folders unroll (Outlook 2002)

    <hr>I have 2003 and I know about the Search Folder "feature" (which I don't like it so far). It doesn't make sense to me to put unread mail in a folder other than the one the rule I created specifies. <hr>

    But you aren't doing that. Search folders are just a representation. No mail is being "moved"

    How about adding the list of folders that you want to "glance" at for unread mail to the "Messages" column in Outlook Today ?

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    5 Star Lounger jujuraf's Avatar
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    Re: making folders unroll (Outlook 2002)

    I guess because I'm new to Outlook, I'm not using the right terms to say what I'm seeing. Let me start again...

    I have rules that put incoming (unread) email into folders. I have an parent folder "Mailing Lists" and under that are sub-folders (one per list that I subscribe to). This works fine except that this parent folder does not indicate in any way (through a counter or change in color) that its sub-folders have any unread mail. It's not until I manually expand this top-level parent folder that I see there's unread mail.

    This represents the parent folder in collapsed state:
    <pre>[+] Mailing Lists</pre>

    Here's the list expanded, and ta-dahhh <img src=/S/fanfare.gif border=0 alt=fanfare width=31 height=23>, I have unread mail
    <pre>[-] Mailing Lists
    [x] List ABC (2)
    [x] List ZY
    [x] Woodys Lounge (4)</pre>

    I wouldn't know about these unread emails unless I expanded the parent Mailing Lists. (Unread show with a counter and bolded font.)

    I'd be best if the parent folder also changed such that I know something has hapened. Like Eudora that I used to use, why can't the parent folder display like the sub-folders like: Mailing List (6) so that I know there are a total of 6 unread emails.

    The way it works now I have to manually expand it every so often to see if there's unread mail. It's like randomly picking up the phone to see if someone is on the line (if the ringer wasn't invented) <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Deb <img src=/S/bagged.gif border=0 alt=bagged width=22 height=22>

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    Re: making folders unroll (Outlook 2002)

    You have - in fact - described very clearly what your problem is. Both Eudora and Thunderbird can accommodate your wish, but Outlook cannot. Your main workarounds are:<UL><LI>to keep referring to Outlook Today - as some have suggested - but that has the same effective problem as your having to "unroll" folders<LI>to use the "virtual folder" of unread post - which has also been suggested. This has a different problem in that - at present - you are unable to tell which priority the unread items have.<LI>start using colour coding. Outlook has a very extensive range of colour coding available - so you can identify types of mail at a glance. Colour coding can differentiate items "at a glance" in your unread post "virtual folder". Have a Search on "color coding" in the Lounge to see how it can be set up.[/list]HTH. Wish that there were better suggestions available. <img src=/S/bummer.gif border=0 alt=bummer width=15 height=15>
    Gre

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    5 Star Lounger jujuraf's Avatar
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    Re: making folders unroll (Outlook 2002)

    Thanks for the details, I'll do as you suggest. It absolutely amazes me that such an *obvious* feature is completely left out while so many worthless ones are thrown in. Typical M$ marketing bru-ha-ha is at it again I see (quantity over quality).

    I remember early in my computer science career I was called by a recruiter for a job at M$ and I refused to even accept the offer to fly to Seattle and talk to them. Although I've worked with their programming products for years, I certainly would never fit in their corporate world and have to suck up and accept their way of designing software. <img src=/S/barf.gif border=0 alt=barf width=64 height=23>

    Deb <img src=/S/bananas.gif border=0 alt=bananas width=33 height=35>

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    Re: making folders unroll (Outlook 2002)

    <hr>Thanks for the details, I'll do as you suggest. It absolutely amazes me that such an *obvious* feature is completely left out while so many worthless ones are thrown in. Typical M$ marketing bru-ha-ha is at it again I see (quantity over quality). <hr>

    Not to be argumentative, but it's not at all obvious to me that this would be a great feature. I also use hierachial folder structures, but I definetely would not like it if my top-level folder indicated that it containted unread messages when it really didn't contain any. I would rather that an organized interface give me accurate information rather than deciding that it can read my mind and decide that it "knows" I really want something else.

    As far as MS goes, I would ask you to consider wether it is really a software publisher's responsibility to ensure that every minor function of every other similar app is replicated exactly in their own poduct?

    Just another way to view the situation

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    Re: making folders unroll (Outlook 2002)

    <hr>I definetely would not like it if my top-level folder indicated that it containted unread messages when it really didn't contain any<hr>
    Perhaps you have not seen the feature that has been mentioned in action?

    The only time the "top-level" folder highlights when there is unread mail in a "child" folder is when the folder tree is collapsed. If you never collapsed your mail folder trees, then you would never know that this feature existed.

    A highlighted "top-level" folder without any number next to it is an indication that there is mail in the collapsed folder tree beneath it. A highlighted "top-level" folder with a number next to it is an indication that there is mail in that very "top-level" folder.
    Gre

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    Re: making folders unroll (Outlook 2002)

    Hi, Deb. I'm also disagreeing with you a bit, from a different perspective. Without doubt Outlook has weaknesses and omissions which annoy me.

    But in a corporate environment with Exchange, it's a superb organization tool, with particular strengths in appointment creation. I don't think it's fair to compare it to e-mail only tools, which leave many corporate needs unmet. And I don't have to tell you who Microsoft primarily targets: corporate users. So it's hard for me to understand what features you feel are 'worthless': I have yet to find a worthless feature, but I have found plenty of things I'd like to see added or changed (don't get me started).

    You should have taken that job at MS, just to shake them up!
    -John ... I float in liquid gardens
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    Re: making folders unroll (Outlook 2002)

    No, I've never used Eudora.

    But now I'm confused. Earlier in the thread, I read a posting from you that said that, for example if the top-level folder would display the sum of the unread messages in the child folders. i.e.

    Mailing Lists (12)
    HomebrewDigest (3)
    WinNT-L (8)
    Langa (1)

    But in your recent post, you seem to be saying that my example '12' would only display if there were actualy 12 messages in the topt-level "Mailing Lists' folder. (This situation wouldn't likely occur to me, since the way I organize my trees, there would never been any bare messages in a top-level folder).

    There's nothing wrong with an indicator like this, but I'm ot going light the torches and mob the castle if it's not there.

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    Re: making folders unroll (Outlook 2002)

    <hr> I have yet to find a worthless feature <hr>

    Oh, I suppose "Dispay Messenger status in the From field" comes pretty close for me. <G>

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