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  1. #1
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    USB Port Question (XP Home, SP2)

    I tried to put my Olympus MAUSB-10 picture card reader on my windows XP computer following the directions on the reader that said to install the device driver before connecting the reader to the computer. When I had done that and then connected the reader, an install wizard came on so I went through the requested procedure with that wizard also. But then at the very end of the process (I guess when it was getting ready to actually install the driver on the computer), I got a warning pop-up box saying to not install it because the driver wasn't digitally signed or didn't have the Microsoft Logo or something like that. So I aborted the installation process at that time. Later on, after contacting Olympus and getting their assurance that the driver was compatible with Windows XP and there was no danger in installing it, I attempted to install it again. I went through the same procedure as before but when it came to plugging the reader into the USB port, the computer didn't seem to want to recognize it as it had before. So I plugged it into another USB port and the computer recgngized it as it had before with the wizard coming on etc. I went through the whole process with the wizard as I had before and continuing on to the end to install the driver; and now I have an operational MAUSB card reader on this computer. Now we get to my question:
    The reader only works when plugged in to the second USB port. When plugging into the first USB port, it just makes a kind of ding-dong sound different from the sound it makes when plugged into the second USB port and then nothing happens from there. No little note saying it recognizes new hardware, the card reader doesn't light up, nothing. It's OK with me if the reader only works on the second USB port but I'm thinking that the first USB is now somehow blocked from recognizing something else that I might want to work from that port (maybe because I aborted the installation process from that port and the wizard doesn't operate there anymore?). Does that sound like a possibility? Otherwise, why couldn't I have installed the driver when I had the reader plugged into the first port where I had it before? And if this first USB port is blocked, what can I do to get the port unblocked?
    Thanks in advance for any help or suggestions.
    DeeJay

  2. #2
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    Re: USB Port Question (XP Home, SP2)

    Do any other devices work when plugged into that USB port ??
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  3. #3
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    Re: USB Port Question (XP Home, SP2)

    I just plugged in my external CD writer that I usually have connected to my old computer. It did recognize that device as "new hardware" when pluged in to that port. So I guess that's a long way to say "Yes" to your question. I didn't procede with installing the CD writer on this computer but I'm assuming it would have worked if I had done so.
    So why didn't this computer recognize the card reader when I plugged it into this port to try to install it the second time? Is it because I had aborted the first try at this port?

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    Re: USB Port Question (XP Home, SP2)

    That 'ding-dong" sound is usually an indication that Windows has found new hardware. I have had similar experiences with thumbdrives making the sound but not displaying a popup and then just being there in My Computer and on the right-click menu.

    Since you have the drivers installed, try plugging it into the first USB port (we now know it is working correctly)going into My Computer (or whereever you usually find the card reader) and see if it's there, and if it is can you access it ?? And to answer your question, yes, this might have to do with the aborted installation.
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  5. #5
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    Re: USB Port Question (XP Home, SP2)

    Doc,

    While we're on the subject of thumbdrives and USB, when I plugg mine into a USB port, it opens a window for the "Removable G" drive and give me a menu of choices. It used to be that the selection was already set to "Open folder to View files..." which is what I wanted. The mouse pointer was already on OK. So all I had to do was hit enter or click the mouse. For the last few weeks, the selection when the thumbdrive is plugged in is now set to "Play Using Windows Media Player".

    Any ideas of how the default action got changed and how to change it back? I'll note that when I plug in my USB zip disk, the menu is properly set to something like "Open zip folder...".

    Thks.

    Fred

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    Re: USB Port Question (XP Home, SP2)

    Hi Fred,

    That menu seems to change with each option you use, so if you recently manually selected to open a file with Windows Media Player, that's likely the reason it says that when you open something else next, like your thumbdrive. There is a box in the lower left corner to check if you want a certain action to be performed every time you do something, like plug in a thumbdrive (Open folder to view files...) or insert an audio CD (Play using Windows Media Player...). HTH
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  7. #7
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    Re: USB Port Question (XP Home, SP2)

    Hello Doc
    DeeJay back again here. I plugged the reader into the first drive as you suggested and tried to access it via My Computer but no luck. So I've been doing a lot of experimenting around here and I saw that when the reader was plugged into the first port, the Device Manager showed it as a device with a big yellow question mark next to it. So when I clicked into it and looked at the properties and the driver, it said that the driver was not installed and that if I wanted to install the driver I could click "install". So I did that and now the reader works at both ports. It looks like that on this computer I have to install the driver at the port where I want to be using the device and that's the only port where the device will then work. And now when I plug in at the first port, My Computer shows that I'm at Drive "K", and when I use the device at the second port, it also shows it as Drive "K". Is this way of doing things a function of the particular peculiarities of my computer or is it a Windows XP thing? At any rate, it's a bit confusing but I'm glad to be learning.

  8. #8
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    Re: USB Port Question (XP Home, SP2)

    Hi DeeJay,

    I think what happened was that the original installation didn't finish and the device manager didn't know what to do with the device it had on that port (thus the yellow exclamation mark and why the device wouldn't work on that port). If installing the driver hadn't fixed the problem, I would have told you to remove/delete the device from device manager and then attempt to reinstall it. This behaviour is not exclusive to your system. It is what happens when devices conflict with one another or drivers become corrupt or ar not installed correctly or at all.

    If you were to plug your card reader into the first port and then plug a thumbdrive or any other USB device into the second port your system should see both devices and assign the card reader (or first new device) the letter K and then the thumbdrive would be letter L and both would be available to you. If you reverse the ports but not the order you plug them in nothing should change. But if you change the order that you plug them in it will change the drive letters assigned to each device. HTH <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
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  9. #9
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    Re: USB Port Question (XP Home, SP2)

    Thanks so much for the info. It's much appreciated. I try to look these things up in the books I have but they just don't talk about such stuff.
    Have a great day!
    DeeJay

  10. #10
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    Re: USB Port Question (XP Home, SP2)

    Doc,

    I'm running XP Home on one PC that I mentioned. There is no checkbox in the lower left (are we talking about the same dialog box? see attached screenshot). I don't recall ever choosing Windows MP from the menu. But I just tried an experiment. I plugged my thumbdrive into the PC and it came up with Windows MP as the highlighted choice. So I chose open folder instead. Opened the folder and closed it. Took out the thumbdrive and plugged it back in. Got the same Windows MP as the highlighted choice.

    I also plugged my USB zip drive into the PC. I didn't even get the menu. It opened an explorer folder immediately.

    Just found the problem: when I plugged the thumbdrive into my PC, the top of the dialog says "The disk or device contains more than one type of content." About 2 weeks ago, I put an m4p file (music file from iTunes) on the thumbdrive - obviously adding a new content type. When I changed the file extension of the file to doc and plugged the thumbnail in, a window opened with the folder contents, like the zip. Even if I stuck the m4p into a folder, XP found it and gave me the above msg. But it would be nice if I had the checkbox so I could check it to always open the folder even with the m4p on the thumbdrive.

    On the other PC running XP Prof, I don't even get a menu at all. If I want to open a folder, I have to do it thru My Computer or Win Explorer. Same thumbdrive with same m4p.


    Fred

  11. #11
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    Re: USB Port Question (XP Home, SP2)

    Hi Fred,

    Yep, we're talkin' about the same dialog box. (see attached screenshot) I'm running XP Pro SP2 fully patched and updated. You can see that mine has this checkbox in the lower left corner. As I said, this particular dialog box appears to be changeable at it's own or Windows whims. <img src=/S/confused.gif border=0 alt=confused width=15 height=20> I've never understood the why's or wherefore's of it (and I can see it has already confounded you) and have largely ignored it when it pops up and just manually selected what I want to do with the inserted device or media. Just another useful feature from the nice folks in Redmond. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
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  12. #12
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    Re: USB Port Question (XP Home, SP2)

    Hi Doc,

    Now that you mention it, I should say that the PC where I'm having trouble is XP home with SP nothing (let's call this A). The other PC is XP prof with SP2 (call it [img]/forums/images/smilies/cool.gif[/img].

    I think the dlg is a little different in that I had the msg about the different content types on A. As mentioned, if I chng the m4p, I get an open folder, which is exactly what I want.

    So maybe I should upgrade to SP2 on A. Then I can check open folder and do it all the time.

    On B, the dlg box never popped up but didn't open a folder either.

    Now the question is why isn't a folder opening on B? It could be that maybe we selected "take no action" and checked "always do the selected action". If that's the case, how can we get the dlg box to pop up again so we can select "open folder" and always do that? That is, change the action on PC B. And here I thought the problem was on A.

    Thanks.

    Fred

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    Re: USB Port Question (XP Home, SP2)

    Fred,

    On 'B' insert the device. Then in Windows Explorer, right click the drive and select properties. There should be an Autoplay tab where you can set the autoplay option you wish. If that does not do what you want check out some of the articles here: Google Search: xp autoplay fix.

    Joe
    Joe

  14. #14
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    Re: USB Port Question (XP Home, SP2)

    Joe,

    Thanks.

    Right now I'm reading email on A and B is off. Will give it a whirl when I turn on B.

    Fred

  15. #15
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    Re: USB Port Question (XP Home, SP2)

    Fred,

    You're welcome. I'd also suggest that you install SP-2 on 'A'. See the 'Learn More' section at Windows XP Service Pack 2.

    Joe
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