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  1. #1
    New Lounger
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    Working Offline on Multiple Computers

    I have an employee that works on both his home and work computer. To simplify things for him we moved his profile on his home and work computer to a removable hard drive. He plugs in the hard drive and logs in, all his items are in the same location, his .pst and .pab files are always in the same location (his personal hard drive). His home computer is Windows XP and his work computer is Windows 2000, both we loaded with Office 2000, corporate and work group. After loading his profile and redirecting his profile we attempted to use the outlook both on his work and home computer.
    On his work computer he can reply and create new emails, and when he is off-line it automatically saves them to his outbox when he chooses send. On his home computer, it attempts to send them and fails when off-line. Can you tell me what I have to do in order to make his outbox on his computer act the same as his work computer?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Working Offline on Multiple Computers

    If I understand your question, when not in the office, messages in the Outbox do not send.

    Is this using a POP mail server (not Exchange)? When he is at home, does he have the correct (currently connected) ISP information in the SMTP server fields? As an anti-spam protection, ISP #1 usually will not let you send mail through the server of ISP#2, and vice versa. If you create a second profile (Corporate Workgroup mode type profile) that is identical except for the account information, that should reduce the pain. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    But, you can use the same SMTP info for work and home if he first connects to your network using a VPN connection. This raises lots of other issues, so changing the outgoing server usually is easiest.

  3. #3
    New Lounger
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    Re: Working Offline on Multiple Computers

    When he is on his work computer he uses Exchange to send messages out, sometimes the exchange is down, during the down period he is able to work off his personal folders creating and replying to emails, when he chooses the send button, it stores the messages in his outbox. When exchange comes back up his messages are sent out. However when he goes to his home computer he is not connected to a server at all (no ISP or exchange) he is merely working out of his personal folders. Ideally, on his home computer his emails would be stored in the outbox and sent when he went to work, in this case they are attempting to send.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Working Offline on Multiple Computers

    I don't have any experience with that scenario; we only got Exchange recently. Does he have "Work Offline" selected (File menu - at least in OL2003) when he is offline at home? I thought that would hold the messages for later...

  5. #5
    New Lounger
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    Re: Working Offline on Multiple Computers

    This is the first time I have ever had this problem. It is set up to default to offline and use his personal folders. However, something happens on his home computer that makes it attempt to send, it comes back with an error saying it can not send the message and moves it to his send items. To ensure that his settings were correct we re installed office on both his work and home computer and reset up his profile for both, maybe I am overlooking something but it works properly on his work computer. Maybe it is just one of those things, but if anyone knows a way to resolve it, I would greatly appreciate it.

  6. #6
    Platinum Lounger
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    Re: Working Offline on Multiple Computers

    Longshot: does he have broadband or a dial-up at home? If it's the latter, it may be some "re-try" feature set up on his connection that's kicking in. HTH
    Gre

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