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  1. #1
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    VBA 'lockout' (Outlook 2003)

    A few of our users (problem login associated, not PC) are unable to run macros that are associated with toolbar icons in Outlook. In addition, Alt-F11 does nothing, Alt-F8 does nothing, and Tools>Macros>Security does not display the expected dialog with choices of Security levels. Anything associated with VBA/Macros seems to be dead. We've looked at Policies and can't find anything that would force this situation.

    Any ideas as to the cause of this?

    Thanks,
    Richard Barrett

  2. #2
    Uranium Lounger
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    Re: VBA 'lockout' (Outlook 2003)

    The worst case scenario is a corrupted OTM (Outlook Application-level VBA code storage) file. Try renaming the OTM file(s) to some different extension and see if Outlook will then start without complaint. If that is the problem, those users will have lost their VBA code; they may be able to get some of the code back by using a text editor, but not forms, it's a binary file (see http://www.officefrustration.com/showthread.php?t=80998).

    If that's not the problem, try restarting Outlook with the /cleanviews switch, and if that's no help, save all the settings and the OTM and signature files, and reinstall.
    -John ... I float in liquid gardens
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  3. #3
    Super Moderator jscher2000's Avatar
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    Re: VBA 'lockout' (Outlook 2003)

    When you say "login-related," does that exclude the possibility of a corrupted outcmd.dat file?

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    Re: VBA 'lockout' (Outlook 2003)

    Yes. I've replaced the file, and removed it entirely.

    Richard

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    Re: VBA 'lockout' (Outlook 2003)

    Every user gets the same OTM and Outcmd.dat files. I've deleted both, re-started Outlook, and the problem persists. (Both of these files are distributed to all users as part of a log-in script.) This is user-specific; a different login on the same PC -- i.e. same Outlook installation -- doesn't have the problem. It would seem to be Netork permissions or Policies related. We've examined the Policies for Outlook, and there seems to be nothing different for the users who are affected.

    Richard

  6. #6
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    Re: VBA 'lockout' (Outlook 2003)

    I think the experts may recommend that you recreate the Profiles for the problem users. (I don't know how to do that.)
    -John ... I float in liquid gardens
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    Super Moderator jscher2000's Avatar
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    Re: VBA 'lockout' (Outlook 2003)

    Can you temporarily disable any add-ins, in case one of them is blocking access to VB?

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    Re: VBA 'lockout' (Outlook 2003)

    I've done that as well. i'm really stumped!

  9. #9
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    Re: VBA 'lockout' (Outlook 2003)

    We discovered the source of this problem: under Help > About MS Outlook, there's a feature that indicates add-ins that have been disabled, presumably by Outlook itself when problems occurred. For the affected users, VBA was disabled.

    I never realized this 'feature" was there..... the control is labeled "Disabled Items."

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