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  1. #1
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    Category, Calendar, e-mail accounts (2002 (10.2627.2625))

    I recently had to clean off my hard drive and re-load Windows 98 SE and my Office suite. I was running Outlook 2002 before the re-install. When I did the re-install I used Office 2000 and the Outlook component was upgraded when I re-installed MS Active-Sync for my Dell Axim. I am experiencing difficulty in configuring the mail services and getting my old Category List back. We are able to send and retrieve our mail.

    (1) How may I set up the e-mail so that when my wife and I have our own e-mail files, calendar, and contacts? How may I set up Outlook 2002 to prompt us for which account we wish to use when opening Outlook. I thought with having two e-mail accounts it would ask which account we want to open but I evidently have missed a step somewhere because it does not happen that way.

    HISTORY - When I re-installed Win98SE I went ahead and made separate accounts for me and my bride. When I set-up the e-mail accounts in Outlook 2000 I could not seem to get the separate accounts set up so that my wife's mail would go to her account and my mail to my account. I imported my old .pst file to keep all my old mail and mail folders. There is but one InBox showing, however, and all the mail goes to it, no matter which account retrieves mail, and then (for now at least) we transfer the mail to our respective sub-folders. When I did the same for my wife's .pst file the data went to a "Personal Folder".

    (2) How may I get my old Category List back?

    HISTORY - I thought importing my old .pst file would result in my Contacts Category List remaining intact. However, when I checked the categories after all the re-installing and upgrading I found the current list to be just the basic list that you start with in Outlook.

    (3) How may I properly import our old .pab files?

    HISTORY - Right now, Outlook is using the Contacts as an addressbook. I know I had a choice of either Contacts or Personal Addressbook before the re-install.

    (4) What is the little black clock icon on my "all day" appointments? For instance, I have a weekly recurring "all day" (so that it sits at the top of the page and not at a certain assigned time) appointment set for every Sunday to help a friend. After the re-install described above I have found that those dates have a small black clock icon on the right side of the appointment slot AND that the preceding day shows the same appointment BUT with the clock icon on the left side of the appointment slot. I did not have this icon showing before the re-install.

    Thank you for your time and hope you can help.

    Steve D. Gardella
    Bartlesville, Ok.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Category, Calendar, e-mail accounts (2002 (10.

    <P ID="edit" class=small>(Edited by jscher2000 on 12-Apr-05 21:44. Reorganized.)</P>So do you have 2000 or 2002??

    (1) Regarding separate "accounts": If you want to keep your mail separate, create two "profiles" and then have Outlook prompt for the profile to use when starting up. One way to manage profiles is using the mail control panel, Start>Settings>Control Panel>Mail, Profiles. There you also can set the option to have Outlook prompt you for which profile to use when starting up. Is that what you were looking for?

    (3) Regarding the PAB: In 2000, to use a PAB you had to use Corporate Workgroup Mode. In 2002, there is only one mode, and you should be able to use the PAB by adding it as an address book (Tools>Email accounts, Add a new directory or address book).

  3. #3
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    Re: Category, Calendar, e-mail accounts (2002 (10.

    Mr. Scher,

    Thank you very much for responding so quickly.

    Your first suggestion worked likea charm. I now have my personal address book back. What will happen if I import my wife's .pab file? Will I be given a prompt to name it or somehow differentiate it my pab?

    As for the 2nd suggestion, I did as you directed but stopped short because it appeared I was going to have to set up another account. I am afraid of doing something that might result in a conflict or needless & confusing profiles. Is there a way to have the profile method you suggested associated with the existing accounts?

    Thanks again,

    Steve Gardella

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    Re: Category, Calendar, e-mail accounts (2002 (10.

    Steve, Jefferson has referred you to the initial common entry dialog in XP to add either an e-mail account or an address book. Nothing to be concerned about once you select the address book button in that dialog.

    On your question about restoring Custom Categories that you have created in addition to the Outlook defaults; it's not easy, see Slipstick and <!mskb=303937>Microsoft Knowledge Base Article 303937<!/mskb>.
    -John ... I float in liquid gardens
    UTC -7ąDS

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: Category, Calendar, e-mail accounts (2002 (10.

    > Is there a way to have the profile method you suggested associated with the existing accounts?

    Not really, the idea is that the profiles have their own completely distinct settings. There are some torturous ways to import and export account settings using Outlook Express, and possibly some things could be copied around in the Registry, but I think it's faster and safer to spend 2 minutes re-entering the information from scratch.

  6. #6
    Super Moderator jscher2000's Avatar
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    Re: Category, Calendar, e-mail accounts (2002 (10.

    Regarding the PABs, you should give them different names, such as his.pab and hers.pab. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    On the other hand, if you import the contents of the PAB into the Contacts folder, you won't really need to refer to them in the future. It's your choice: I've long been told to give up on my PAB, but it has served me well in the past, letting me customize email display names (e.g., "First Last (Company)") when Contacts made that difficult or impossible (e.g., Email1, Email2). I'll switch someday! <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

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