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  1. #1
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    Wonky Keyboard (Office XP)

    I will be working on a document in Office XP (such as Word XP or Outlook) and suddenly my shortcut keys stop working. (Ctrl/x, Ctrl/v, etc.). I also lose the apostrophe key, etc. They do really wonky things when I press them. This has also happened to me in Word 2000. Have un-installed and re-installed Office.

  2. #2
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    Re: Wonky Keyboard (Office XP)

    Obvious question - have you tried another keyboard?

    John
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  3. #3
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    Re: Wonky Keyboard (Office XP)

    I've gone through 2 of them over the past while! Still no change even after installing the keyboard software.

  4. #4
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    Re: Wonky Keyboard (Office XP)

    You say "keyboard software", which implies you are not using the "standard" "PS/2-connector" keyboard, where the support is built-in to all operating systems.

    Is this a wireless keyboard? Logitech? Have you tried replacing its batteries?

    I'd try using a "bog-standard" keyboard, as above, to see whether you get similar results...

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  5. #5
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    Re: Wonky Keyboard (Office XP)

    Whenever I have seen behaviour like this it has been caused by one of the Control or Alt keys being stuck - this could be a physical problem or a bug in a driver.

    Next time it happens try firmly striking each of the Alt, Control and Shift keys a couple of times to see if that makes it work properly.

    StuartR

  6. #6
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    Re: Wonky Keyboard (Office XP)

    You did not specify, but if you are using a laptop a common problem that users forget is if you inadvertently press the number lock key. This is "remembered" by the laptop even after you shut down and start up again.

    If not Stuart's answer could be the way to go.

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    Jerry

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