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  1. #1
    2 Star Lounger
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    Desktop icons (Windows XP)

    It seems that lately when I click on some of my Icons nothing happens except a message comes up from Windows saying: Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience and to send an error report or not to send. I chose not to send a report and tried my Icon again and it opened. It always opens after the second try. I also reported the problem and it doesn't seem to be able to find the solution. Would anyone know what is wrong?

  2. #2
    Uranium Lounger
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    Re: Desktop icons (Windows XP)

    Any icon in particular or just any icon ?? Any icon anywhere or just on the desktop ???
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  3. #3
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    Re: Desktop icons (Windows XP)

    Hi, thanks for responding so quickly. It's always Windows Explorer's icon and always from the desktop. I tried deleting the icon and re-creating another desktop shortcut and its the same thing.

  4. #4
    Uranium Lounger
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    Re: Desktop icons (Windows XP)

    It sounds like Windows Explorer has developed some sort of problem. Rather than attempt to troubleshoot this, it will be simpler for you (and me too <img src=/S/grin.gif border=0 alt=grin width=15 height=15>) to do a system restore using XP's built-in utility. This is safe and will not harm your data, although it is always recommended that you backup any data that is important or that you cannot replace before doing any system work.

    System Restore will return your system files (the ones that control Windows Explorer's behaviour are part of this group) to a previous state, before the problem began. If you haven't used System Restore previously, go to Start>All Programs>Accessories>System Tools>System Restore and then be sure there is a dot next to Restore My Computer To An Earlier Time and click Next. That will bring up a window with your restore points (see attached). Choose one that is prior to the time when you first noticed this problem with Windows Explorer and select Next. Then just follow the prompts and after you reboot your system the problem should be gone. You will have to re apply any Windows updates and patches that were installed after the time you restored to, but that is the only downside. Monitor what happens when you reapply the patches and see if one of them might be causing the problem. HTH <img src=/S/smile.gif border=0 alt=smile width=15 height=15> Post back with any problems or questions.
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