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  1. #1
    Lounger
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    Font Changes for Recipient (Outlook 2003 Sp1)

    Hi There,
    When recipients receive emails from me the font used for the text is Times New Roman even though it was composed in Arial. The fonts on my pc for composing, replying and forwarding are for Arial. Similarly on the recipient

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Font Changes for Recipient (Outlook 2003 Sp1)

    Do you use Word as your email editor?
    Does your mail go through a local server (e.g. Exchange server)?

    Does this apply to all recipients, and do you know what email client they are using?

  3. #3
    Lounger
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    Re: Font Changes for Recipient (Outlook 2003 Sp1)

    I'm not using Word as the editor. I'm composing in HTML. If I use rich text then the recipient receives Arial

    Mail is going through Exchange. Recipients are connected to Exchange also.

    Yes the font is changed on all recipients, they are also using Outlook 2003 SP1.

  4. #4
    Platinum Lounger
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    Re: Font Changes for Recipient (Outlook 2003 Sp1)

    What you say about the results when you use RTF makes me suspect that the Exchange Server is set to transmit all messages in RTF. Why OTOH it would convert HTML Arial into TNR is another question. Hope That Helps (somewhat)
    Gre

  5. #5
    Lounger
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    Re: Font Changes for Recipient (Outlook 2003 Sp1)

    But all the other users have the same settings and their mail is delivered using the correct font.

  6. #6
    Platinum Lounger
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    Re: Font Changes for Recipient (Outlook 2003 Sp1)

    From what you said so far, it is clear you send in HTML. If you are saying that they also all send in HTML (and not in RTF), then my apologies for any misunderstanding.
    Gre

  7. #7
    Super Moderator jscher2000's Avatar
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    Re: Font Changes for Recipient (Outlook 2003 Sp1)

    This situation is not making any sense, is it. The only external setting that should override the style settings in an HTML message are IE's Accessibility options. But those should apply to all messages you recipients receive, not just yours. Quite mysterious.

  8. #8
    Lounger
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    Re: Font Changes for Recipient (Outlook 2003 Sp1)

    It certainly doesn

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