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  1. #1
    New Lounger
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    Infected PC---despite everything!

    My problems are getting worse---despite all my precautions --I've run Adaware, Spysweeper and Norton------- I've used CWS shredder as recommended which got rid of the CWS hijacker and then proclaimed me clear after a reboot----but now I'm getting frenzied messages from Spysweeper about 'new programmes' which they can't assess and which flash up again as soon as I delete them. (Even when I'm not on line.) Also, on reboot, I got a message that my Norton anti-virus wasn't loading properly, plus Windows security keeps sending me pop-ups! I can't believe it! We've installed McAfee Firewall,but I think we've shut the stable door after the horse has bolted! What should I do now?
    (I'm very annoyed---I share this PC with others and I'm sure someone else has behaved irresponsibly! But maybe it was me, opening an e-mail, or something!) What do I do now?

  2. #2
    Uranium Lounger viking33's Avatar
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    Re: Infected PC---despite everything!

    If you have tried your best to remove these things, including using System Restore to go back in time, then maybe it's time to consider a Clean Reinstall of Windows.
    Try to save whatever you can such as data files and such and boot to the XP CD to get to the area asking you to do a new install of the system. It may be a hassle to reinstall your apps and settings but it should get you out of your predicament.
    Then make sure you install a good firewall, anti-virus prog and use Adaware & Spybot regularly. Keep these programs up to date using automatic update.
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  3. #3
    New Lounger
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    Re: Infected PC---despite everything!

    I'm not called 'raw amateur' for nothing---can you remind me how to use 'system restore' to go back in time? Really basic info. please---like what do I click on?

  4. #4
    3 Star Lounger
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    Re: Infected PC---despite everything!

    Actually, although System Restore is potentially very useful; when it comes to tackling malware it really needs to be turned off.

    Assuming you're using XP, right click on the My Computer Icon, select 'Properties' and choose the System Restore tab. Select the "Turn Off System Restore on All Drives" tickbox and Apply. ReBoot into safe Mode (by pressing F8 during the start-up and choosing Safe Mode).

    Re-run all your anti-spyware, and when they have run, reboot into normal Mode. Re-run your anti-spyware and check if you are clean.
    If you are clean, go back into System Restore and turn it back on again.

    If you still aren't clean, you'll have to try other approaches.

  5. #5
    Plutonium Lounger
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    Re: Infected PC---despite everything!

    One program you didn't mention is Spybot Search and Destroy. You need to have it also installed on your system, in addition to AdAware and others. And, even then, sometimes on a badly infected machine, these programs need to be run more than once to let them find whatever they can. Please make sure that your antivirus data/pattern files are up to date. I would only resort to a system restore if all else fails, as you're probably going to restore to a point where you were already infested with crap. Having been down the McAfee road in the past, I'd recommend that you get rid of whatever McAfee product(s) you're using and find something else. If you're looking for a good antivirus AND firewall program, I would recommend Trend Micro's PC-cillin Internet Security 2005.

  6. #6
    Uranium Lounger viking33's Avatar
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    Re: Infected PC---despite everything!

    It depends on how long this problem has been happening and if a restore point is available to before the time of trouble.

    Click on Start>programs>accessories>system tools>system restore.
    Click on "restore my computer to an earlier time".

    A calendar will come up and show all available restore point dates in BOLD type. If one looks like it is before your time of trouble, click on that date and follow the prompts.
    The nice thing with restore is that if the restore did not fix your trouble, you can still restore it back to the present time by going back and using the latest date. You aren't really risking anything with this.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  7. #7
    New Lounger
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    Re: Infected PC---despite everything!

    Thanks all. It's v. odd---after battling for 24 hours, running anti-spyware again and again, CWS seems to have gone away. I don't doubt it will return.......While I was running Adaware, Norton suddenly popped up saying it had just quarantined a Trojan.
    It's rather scary, esp. as some-one (I don't know how) has twice used my credit card number on the internet. (Card now cancelled.) Could this have anything to do with malware?

  8. #8
    Uranium Lounger viking33's Avatar
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    Re: Infected PC---despite everything!

    <P ID="edit" class=small>(Edited by jscher2000 on 25-Apr-05 11:46. Removed a little "off-topic" joke. Sorry!)</P>--------------------------------------------------
    Could this have anything to do with malware?
    --------------------------------------------------
    Quite possibly.
    <img src=/w3timages/censored.gif alt=censored border=0>

    Install and keep updated:
    Firewall
    Anti virus software
    Spam filter
    At least two spyware, malware detector programs
    All the latest Microsoft security updates

    Most, if not all of these things can be gotten free. If you aren't sure WHICH ones, just ask here. You will get replies from a lot of Loungers.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  9. #9
    5 Star Lounger
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    Re: Infected PC---despite everything!

    Hi

    My wife and I have one credit card that we keep at a low limit (in spite of the attempts by the card company to increase our limit).
    We use this card exclusively for internet purchases, thus limiting the amount that could be charged if someone tried to use the number illegally.
    The amount would be up to you to determine but could be $100 as an example.

    Have a Great day!!!
    Ken
    <IMG SRC=http://www.wopr.com/w3tuserpics/KenK_sig.gif>

  10. #10
    Platinum Lounger
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    Re: Infected PC---despite everything!

    Hey Ken! This is the kind of card I've been after for years - I refuse to use a normal CC on the net. Who provides such an elusive card?

    Alan

  11. #11
    Platinum Lounger
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    Re: Infected PC---despite everything!

    Ken

    Surely your credit card company removes fraudulent purchases from your account, so it doesn't matter how large (or small) your credit limit is?

    Works in the UK! (Your kilometerage may vary...)

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  12. #12
    3 Star Lounger
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    Re: Infected PC---despite everything!

    My online bank provides a 'webcard'- essentially a one-off 'card' that can be used for transactions on the net. Whenever you want to use it, a random card number is generated, with a credit limit that you specify each time. Works extremely well & saves me ever having to put my credit card details online...

    The bank is Cahoot ( the online part of Abbey in th UK)- dunno if any other bank provides a similar service, but I should imagine so...
    <font color=448800><font face="Comic Sans MS"><big>Lyra J </font color=448800></font face=comic></big>
    <img src=/S/flags/UK.gif border=0 alt=UK width=30 height=18> Ducking the arrows in Robin Hood country <IMG SRC=http://www.wopr.com/w3tuserpics/Lyra_J_sig.gif ALT="No, Admins, no! I'm sorry, okay!" title="No, Admins, no! I'm sorry, okay!">

  13. #13
    Platinum Lounger
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    Re: Infected PC---despite everything!

    It's a new one on me! And a great surprise that Abbey has got something right, for once!!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  14. #14
    Platinum Lounger
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    Re: Infected PC---despite everything!

    Thanks Ken. I will definitely check that out. If I can find an Oz bank that does the equivalent, then I'm in! As I said, I've been wanting a facility like that for years.

    Alan

  15. #15
    3 Star Lounger
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    Re: Infected PC---despite everything!

    Indeed, though to be honest I've been pleasantly surprised at how well Cahoot seems to do everything actually!
    <font color=448800><font face="Comic Sans MS"><big>Lyra J </font color=448800></font face=comic></big>
    <img src=/S/flags/UK.gif border=0 alt=UK width=30 height=18> Ducking the arrows in Robin Hood country <IMG SRC=http://www.wopr.com/w3tuserpics/Lyra_J_sig.gif ALT="No, Admins, no! I'm sorry, okay!" title="No, Admins, no! I'm sorry, okay!">

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