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  1. #1
    New Lounger
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    Acrobat menu vanished (2003)

    I'm using Office 2003 and Adobe Acrobat 7 under WinXP Pro SP2

    For the 3rd time in as many months the Adobe (Acrobat) menu and toolbar have disappeared from Word. it's still there in the other Office apps though. And I can still "File|Print" to Acrobat. From past experience I know that re-installing Acrobat will bring the menu/toolbar back, but I wonder if anyone has any idea what could be causing this?

    FWIW I've checked the Adobe website and could find nothing of any use. And I haven't touched anything in the OFFICE11Startup folder.

    Cheers.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Acrobat menu vanished (2003)

    Sometimes Office applications disable add-ins that they believe have misbehaved in some manner. Recently there was a post mentioning that you can check this using Help>About..., and then the Disabled Items... button toward the bottom of the dialog. Is Acrobat listed there? If so, is it effective to Enable it in that dialog?

  3. #3
    New Lounger
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    Re: Acrobat menu vanished (2003)

    You are a guru and I am not worthy [img]/forums/images/smilies/smile.gif[/img]

    Your suggestion has brought back my Acrobat toolbar & menu. A gazillion thanks.

    Now I wonder why it was disabled in the first place?????

    Cheers.

  4. #4
    Plutonium Lounger
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    Re: Acrobat menu vanished (2003)

    If there is a problem causing a crash, the Office application may place the (probable) offender in the list of disabled items.

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: Acrobat menu vanished (2003)

    Guru? Stick around. I think I just picked up that tip in the last couple of weeks. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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