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  1. #1
    Plutonium Lounger
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    New Laptop Headaches (Win XP Pro SP2)

    I just got a new laptop with Win XPPro SP2 installed, and the windows firewall is making me crazy. I run ZoneAlarm Pro and have for years. I had no problems with SP1 on my old laptop, but even when I turn off the Windows firewall, the behavior suggests that something in there is still interfering with both ZoneAlarm and with my internet permissions. I connect to the internet through a DSL router and I run both AV and anti-malware apps with active protection. Does anyone have suggestions as to where to start to sort this out?

    And while we're at it, how do you turn off that wretched Security Alerts popup in WinXP? I don't need it, don't want it, and resent it telling me what I already know, since my AV notifies me when new signatures and updates are available! <img src=/S/bouncenburn.gif border=0 alt=bouncenburn width=31 height=31>
    Charlotte

  2. #2
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    Re: New Laptop Headaches (Win XP Pro SP2)

    Once your AV and firewall are SP2 compliant these warnings should not appear. The MS firewall will kick in when ever your third party one is turned off, including when you first start up the computer. This is protection during the boot process.


    Did this new machine come with a 90 day Security package such as Norton's or McAfee, most do? If so remove it completely.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Plutonium Lounger
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    Re: New Laptop Headaches (Win XP Pro SP2)

    No, it came with WinXP and basic utilities plus some installers for things like wireless LAN and the audio/visual stuff. This didn't come from a shop but directly from an OEM distributor, so it only had what I requested on it. I then installed a couple more utilities, ZoneAlarm Pro, F-Prot AV , AdAwareSE, PestPatrol, SpyBot and TrojanHunter. I also did virus and spyware scans before I installed anything else. I didn't install any other programs until those all seemed to be playing nicely ... except for F-Prot updater!!!

    It isn't at bootup that I have problems, it's after Windows is loaded and I try to do things I could do on my old machine, like update my virus signatures, even though ZA is set up to allow the updater access to the internet. <img src=/S/brickwall.gif border=0 alt=brickwall width=25 height=15> ZA is the latest version and is already SP2 compliant. I can't get the AV signatures updated (although I got the program itself updated) because something is stopping the updater from connecting, so they're slightly out of date (a few days). I've have never had problems updating F-Prot before, and in fact, it's updater is one of the things I like best about it. <img src=/S/weep.gif border=0 alt=weep width=21 height=16>
    Charlotte

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    Re: New Laptop Headaches (Win XP Pro SP2)

    Look at the Program area of ZA and on the Programs tab. See any of the problem programs are BLOCKED. There may be several entries for the different parts of the AV program, Norton's (Symantec) has 6 entries on my machines.

    One of the things you will find, is that the Security Center knows when some of the different OEM's release the scheduled updates and if you have not updated, it will remind you to. MS has done this because it was their fault that the user's machines were infected, because MS did NOT tell them the protection was needed.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
    Plutonium Lounger
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    Re: New Laptop Headaches (Win XP Pro SP2)

    Right, but none of them involved with the AV are blocked. At least, they're set to prompt. <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29> The only thing blocked customarily is the Email setting, and that's the same as on my old machine.
    Charlotte

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    Re: New Laptop Headaches (Win XP Pro SP2)

    For security notifications, go to Control Panel | Security Center. On the left in Resource Center there should be 'Change the way Security Center alerts me'. Select that and set it the way you wish.

    Joe
    Joe

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    Re: New Laptop Headaches (Win XP Pro SP2)

    With ZAP do you need to enable any specific port for the AV updater?

    Joe
    Joe

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    Re: New Laptop Headaches (Win XP Pro SP2)

    I realize this is a bit off-topic, but I couldn't figure out how I killed the Security Center on my work laptop when it was so darned persistent on my personal laptop. As you can see, I visited the Services control panel and discovered that, strangely, even though Security Center is supposed to start Automatically with Windows, it was stopped. The Event Log showed that this was related to group policy. Using gpedit.msc, I eventually tracked down the setting. Turns out this is an Active Domain feature that probably cannot be simulated on my personal laptop... Oh well, maybe there is another way. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  9. #9
    Plutonium Lounger
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    Re: New Laptop Headaches (Win XP Pro SP2)

    <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23> OK, it looks like I'm stuck with it, at least when I'm not logged into our company network. <img src=/S/bummer.gif border=0 alt=bummer width=15 height=15> It annoys me no end because updating is part of my nightly routine when I boot the machine up, and I hate that silly balloon! I want to control the updates and I don't need Microsoft to hold my hand. <img src=/S/bouncenburn.gif border=0 alt=bouncenburn width=31 height=31>
    Charlotte

  10. #10
    Plutonium Lounger
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    Re: New Laptop Headaches (Win XP Pro SP2)

    No, all my communications go through my DSL router and only use a single port. It seems to be working now, so maybe my frantic email to F-RISK had beneficial results. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>
    Charlotte

  11. #11
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    Re: New Laptop Headaches (Win XP Pro SP2)

    If you are trying to configure Automatic Updates go to Control Panel | Security Center and set Automatic Updates the way you wish. If you can't control AU there go to Start | Run | Gpedit.msc. Go to Computer Configuration | Administrative templates | Windows Components | Windows Updates and configure the vairous policies the way you need them.

    Joe
    Joe

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