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  1. #1
    3 Star Lounger
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    Subfolders not imported when importing pst folder

    I am attempting to import my archive.pst folder. I have made sure that "Import all subfolders" IS checked, however, upon running the import, only the Sent Items, Calendar and Inbox are imported. All other folders and subfolders are ignored. Does anyone know why this is happening?

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Subfolders not imported when importing pst folder

    Are you sure the other folders have been archived?
    View | Folder List (if you don't have showing already)
    Right click on the folders in question > Properties | Auto Archive
    This may tell you whether or not the folders have been set to be archived.

  3. #3
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    Re: Subfolders not imported when importing pst folder

    I know you are communicating on other postings but my <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15> worth would have echoed MJ's.
    How I would solve your task would be to set up a Personal Folders service pointed at the archive file. Then simply open the archive and drag and drop or copy the items back into the mailbox.
    With regard to your other posting (replying to MJ asking which hidden settings are lost) it sounds as if you are in some sort of support role so, if you are doing this on behalf of other people, then you need to know that a .pst file is not a secure item and anyone can access it through a Personal Folders service. So, providing you have permissions to access the physical files of the person who's archived to more than one file, you could put everything back into one place for them and then point their AutoArchive at the new physical file.
    Create a new Personal Folders file (preferably on a shared drive so they can get at the results easily) and then set up Personal Folders services to each of their .pst files. Drag and drop the folders into the shared drive Personal Folders and all the data will be back in one place.
    Although it seems a pain, it's easier than importing stuff, IMHO.
    Hope this helps <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>
    Silverback

  4. #4
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    Re: Subfolders not imported when importing pst folder

    Thank you all for your replys. Here's the whole situation: I have a user who AutoArchives religiously, only he's like a kid playing with dynamite. Somehow he's been archiving to three different archive.pst folders, unbeknownst to him. If you open any of the archive.pst files (File | Open | Personal Folders File), yes, all of his 30+ subfolders that he's created can be seen. So it seems that the folders are archiving properly. When he spotted his mistake, he wanted me to take all three archive.pst files and make them one. I figured the easiest way to do this would be to import all of the archived info back into Outlook, then RE-archive his whole mailbox to ONE nice little archive.pst file. The first problem I run into is the fact that it won't import any folders other than the big guys: even though I tell it to import ALL SUBFOLDERS in the archive.pst file, only Calendar, Sent, Tasks, Journal, etc. are imported. [I'd like to figure out first and foremost why it won't import any of the folders that the user created.] So, after several failed attempts, I ended up having to manually copy and move mail items from EACH folder in EACH individual, .pst file back to the user's mailbox (VERY TIME CONSUMING). Then I attempted to manually Archive according the individual folder settings (most are set to archive anything older than 4 months), and of course NOTHING got archived cause Outlook apparently looks at the Modified Date when archiving and - because I had my grubby little hands all over the mail items, moving them from one place to the other - the modified date was changed to yesterday's date. And, yes, I could just archive anything older than yesterday, but then that would archive essentially EVERYTHING in the user's mailbox which he doesn't want me to do. So we're at a bit of an impass right now.

    If you have any idea 1.) why the import failed or 2.) how a process like this might be made simplier in the future please feel free to respond. Otherwise...I give up.

    <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

    p.s. Oh, and as a humorous sidenote: everytime I attempted the process of importing MY archive.pst back into MY mailbox (to see if I could get the import to work properly for me), Outlook locks up and shuts down on me. The computer Gods are toying with me! BWAHAHAHAHA!

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