Results 1 to 7 of 7
  1. #1
    4 Star Lounger
    Join Date
    Sep 2002
    Location
    Stafford, Staffordshire, England
    Posts
    585
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Keys behaving oddly (2000)

    A colleague has reported the odd behaviour of the right and left arrow keys when using Word. Depressing the right arrow he gets page down and the left arrow key gives him "Save As". All other keys work fine. He has checked for malware and run a virus check with no nasties being reported.
    Has anybody experienced this behaviour?
    <font color=blue><font face="Script MT Bold"><big>Rob</big></font face=script></font color=blue>

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Keys behaving oddly (2000)

    Things to check:
    - Does the problem persist after quitting and restarting Word?
    - Does the problem persist after quitting and restarting the PC?
    - Is Word the only application that behaves this way? If so, let him take a look at Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.
    - Is the keyboard plugged in correctly? I recently experienced very strange keyboard behavior at work; the USB plug turned out to be slightly loose.
    - Is the keyboard cable damaged? If it has been bent double, for example.

  3. #3
    Platinum Lounger
    Join Date
    Feb 2002
    Location
    A Magic Forest in Deepest, Darkest Kent
    Posts
    5,681
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Keys behaving oddly (2000)

    Rob

    Just from experience of other users in the offices where I work <img src=/S/whisper.gif border=0 alt=whisper width=29 height=17> Does your colleague eat their lunch and drink al desko?

    It wouldn't surprise me if the keyboard is damaged... stating the bleeding obvious, but I am sure you have tried, have you swapped keyboards over?
    Jerry

  4. #4
    4 Star Lounger
    Join Date
    Sep 2002
    Location
    Stafford, Staffordshire, England
    Posts
    585
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Keys behaving oddly (2000)

    Apologies for the delay in responding, Hans. I've suggested he takes a look at the link.
    <font color=blue><font face="Script MT Bold"><big>Rob</big></font face=script></font color=blue>

  5. #5
    4 Star Lounger
    Join Date
    Sep 2002
    Location
    Stafford, Staffordshire, England
    Posts
    585
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Keys behaving oddly (2000)

    <img src=/S/woops.gif border=0 alt=woops width=58 height=36> I forgot to mention it was a laptop, but the same principle applies.
    <font color=blue><font face="Script MT Bold"><big>Rob</big></font face=script></font color=blue>

  6. #6
    Platinum Lounger
    Join Date
    Feb 2002
    Location
    A Magic Forest in Deepest, Darkest Kent
    Posts
    5,681
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Keys behaving oddly (2000)

    Hi Rob

    Even better. I have found a lot of people attending my office stating their laptop keyboard is playing up. Invariably it is due to them having depressed the Num Lock/ Scroll lock key inadvertently. I normally get them working just by depressing some of the keys. In most laptops it "memorises" that the Num Lock key was activated from the last session. My <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15> worth, have a go.
    Jerry

  7. #7
    4 Star Lounger
    Join Date
    Sep 2002
    Location
    Stafford, Staffordshire, England
    Posts
    585
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Keys behaving oddly (2000)

    Thanks for that, Jerry. I'll pass on the info.
    <font color=blue><font face="Script MT Bold"><big>Rob</big></font face=script></font color=blue>

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •