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  1. #1
    2 Star Lounger
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    Sasser Worm (Windows XP Office 2003)

    I get this message when I'm working on my system, downloading file updates, logging on, etc. (message comes up randomly) See message below

    LSA Shell (export version) encounted a problem need to close.

    Please show me the steps to get rid of this problem. Thanks in advance.

  2. #2
    Silver Lounger
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    Re: Sasser Worm (Windows XP Office 2003)

    Try the steps described in "removal instructions" section:

    http://securityresponse.symantec.com/avcen...ahker.f@mm.html

    This is for ahker worm. If you have Sasser worm as you stated, use following removal tool:

    http://securityresponse.symantec.com/avcen...moval.tool.html

  3. #3
    Uranium Lounger
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    Re: Sasser Worm (Windows XP Office 2003)

    This is a new internet Worm (Sasser.A, Sasser.B, Sasser.C).
    After removing it you need to install MS04-011:
    http://www.microsoft.com/technet/security/...n/ms04-011.mspx
    HTH
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

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