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  1. #1
    Star Lounger
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    uninstalling small business customer manager (OL 2000)

    I decided to check out the Small Business Customer Manager tool that came with Office 2000. As far as I can tell, it has less functionality than plain old Office. But now it's integrated with Office and wants to be opened every time I open a contact. I don't see any options for uncoupling or installing it. I found one MS KB article about how to get rid of the Financial Information tabs (which it added to Outlook contacts) after uninstalling SBCM, but no instructions on how to do the actual uninstall. The program doesn't show up in Add/Remove Programs, and I don't see an Uninstall utility for it. Anybody know how to get rid of this seemingly useless "tool?" (Feel free to convince me that it can be useful, as well.)

    Robert

  2. #2
    Plutonium Lounger
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    Re: uninstalling small business customer manager (OL 2000)

    Select Start | Control Panel.
    Open Add/Remove Programs.
    Select Microsoft Office 2000 Disc 2.
    Click Add/Remove.
    Select the option to Add or Remove Features.
    Expand Microsoft Small Business Tools.
    Click Small Business Customer Manager.
    Select Not Available from the dropdown list.
    Click Update.

  3. #3
    Star Lounger
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    Re: uninstalling small business customer manager (OL 2000)

    (Edited by HansV to make URL clickable - see <!help=19>Help 19<!/help>)

    Thank you! That did it.

    One small change: I selected Change in the Add/Remove programs dialog for Office Disk 2, rather than Remove. I then downloaded omsgclas.exe from
    http://support.microsoft.com/kb/201087/EN-US/
    and opened the omsgclas.doc file it created. That ran a macro to remove the Financial Information tab from my contacts. I had to lower my Word macro security setting to make the macro work.

    Robert

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