Results 1 to 6 of 6
  1. #1
    Star Lounger
    Join Date
    Jan 2002
    Posts
    74
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Mail stays in Outbox, not Sent Items (2000/SR3)

    Mail gets sent but stays in Outbox and doesn't move to Sent Items. This problem just started. Any ideas?

    Thanks, David

  2. #2
    Platinum Lounger
    Join Date
    Jan 2001
    Posts
    3,788
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Mail stays in Outbox, not Sent Items (2000/SR3

    Hi David

    Microsoft has some suggestions in How to troubleshoot mail stuck in the Outbox in Outlook 2000

  3. #3
    Star Lounger
    Join Date
    Jan 2002
    Posts
    74
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: Mail stays in Outbox, not Sent Items (2000/SR3

    Thanks for the lightning quick response and the very pertinant info. However, none of the situations apply as the mail actually gets sent, yet remains in the Outbox.

  4. #4
    Star Lounger
    Join Date
    Jan 2002
    Posts
    74
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: Mail stays in Outbox, not Sent Items (2000/SR3

    Is it possible that the maximum number of items that can be stored in the Sent items folder is 16384 (2 to the power of 14)?

  5. #5
    Star Lounger
    Join Date
    Jan 2002
    Posts
    74
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: Mail stays in Outbox, not Sent Items (2000/SR3

    Indeed, having guessed the answer I was able to search the web for the solution:

    http://support.microsoft.com/kb/q196494

    The solution suggests increasing table size and it explains how to do that. It is very simple and allows the folder to store 64,000 items.

  6. #6
    Platinum Lounger
    Join Date
    Jan 2001
    Posts
    3,788
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Mail stays in Outbox, not Sent Items (2000/SR3

    Thanks for posting the solution. It's good to know another cause of this problem.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •