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  1. #1
    Lounger
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    Opening Template Causes Computer to Hang

    Have been using Word for years - but now, whenever I attempt to open a template other than normal.dot, my computer completely freezes up. Even Ctrl-Alt-Del doesn't work. Any suggestions?

    Running Office 2000 on ME with 256MB RAM.

  2. #2
    Super Moderator
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    Dec 2000
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    Re: Opening Template Causes Computer to Hang

    P,

    Two quick suggestions:

    Check your computer (and Normal.dot particularly) for viruses.

    Replace your Normal.dot.

    This may not fix it, but are first steps to try.

    Gary

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