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  1. #1
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    VBA error opening Excel (Excel 2003)

    Client just got our upgrade from Office 2000 to 2003 and opening Excel generates a Visual Basic error "System Error &H8000FFFF (-2147418113). Catastrophic Failure

    Clearing this error generates another Microsoft Visual Basic error message: Out of memory

    Clicking OK allows Excel to display and the client appears able to use the application normally.

    I Googled this and found many hits that pertained to actions that are not being taken as this occurs during the opening of the program.
    The problem is not profile specific as I logged in on the box and I encounter the same thing.

    Running Control Panel, Add Remove, Office, repair did not change behavior.

    I have attached 2 jpg files showing error.

    Anyone ever encounter this?

    -Jester
    I know enough to know I don't know enough

  2. #2
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    Re: VBA error opening Excel (Excel 2003)

    Your screenshots haven't made it. Max size 100 KB (zip if necessary), don't preview message after populating the 'attach a file' box.

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    Re: VBA error opening Excel (Excel 2003)

    Check out Jan Karel <!profile=Pieterse>Pieterse<!/profile>'s starpost on Systematic Approach to Behavioral Problems in XL to see if that helps.

    Steve

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    Re: VBA error opening Excel (Excel 2003)

    Sorry, I do believe I failed to use my eyes with my brain.

    Here is the second error.

    -Jester
    I know enough to know I don't know enough

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    Re: VBA error opening Excel (Excel 2003)

    Here is the first error message...

    -Jester
    I know enough to know I don't know enough

  6. #6
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    Re: VBA error opening Excel (Excel 2003)

    Check out the post mentioned by Steve higher up in this thread.

  7. #7
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    Re: VBA error opening Excel (Excel 2003)

    Although the indvidual profile XLSTART folders were empty, there was an XLA file in the XLSTART folder under C:Program FilesMicrosoft OfficeOFFICE11XLSTART which was causing a problem.

    Using the /automation switch as documented in the "start up debugging" tips I confirmed no hidden worksheets but did find this XLA.

    I also found a reference to VBBOUNCE in the registry RUN line and am suspicious about this as the error messages referenced Visual Basic.

    I just need to confirm the XLA is not necessary for some task the user was doing as I saw this same file name in the OfficeXLSTART folder.

    Thanks to the posts pointing me to the sources of excellent information.

    -Jester
    I know enough to know I don't know enough

  8. #8
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    Re: VBA error opening Excel (Excel 2003)

    I can't find anything relevant about VBBOUNCE.

    You could move the XLA out of the XLSTART folder and see if problems arise or not. You haven't told us the name of the XLA, so we have no idea what its purpose could be.

  9. #9
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    Re: VBA error opening Excel (Excel 2003)

    So it's <big>vbouncer</big>. not <big>vbbounce</big> (you mentioned the latter, so I searched for that). You should certainly get rid of vbouncer!

  10. #10
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    Re: VBA error opening Excel (Excel 2003)

    Edited by HansV to make url clickable

    Quote: "can't find anything relevant about VBBOUNCE.

    You could move the XLA out of the XLSTART folder and see if problems arise or not. You haven't told us the name of the XLA, so we have no idea what its purpose could be." End quote

    VBBounce or VBBouncer is malware per a Google advance just performed.
    Look here which is just a list of startup apps for the letter V: http://www.softwaretipsandtricks.com/windo...-Applications-V

    The XLA appears to be an internal XLA due to the name so I am checking with the scripting folks who put together the install upgrade of Office 2003. I work for National City and the file name is NCC_App.XLA. NCC is a very common abbreviation around here so I did not feel the need to inquire as to purpose.

    -Jester
    I know enough to know I don't know enough

  11. #11
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    Re: VBA error opening Excel (Excel 2003)

    Opps... I even had a screen shot and misread my notes.

    Yes, it is the malware VBouncer.DL

    I have to clean up the machine and be a diplomat when asked about "Where did that originate? Did someone else infect my machine, which is kept in a locked office which no one else can access? You don't mean to imply that I did anything out of sorts?"

    Thanks again,

    -Jester
    I know enough to know I don't know enough

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