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  1. #1
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    Strange Spam (6.0.2.28)

    This note is really about email spam, but I don't know where else to post it: I'm getting a Spam which appears every several hours, always with the same date and time received. I delete it, send it to the spam learning function (Matador), etc. etc., but it continues to appear frequently in my Inbox--same date, time and repeatedly?

    What to do?

    kdoc

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Strange Spam (6.0.2.28)

    Couple questions:

    (1) Could you have "whitelisted" the sender?

    (2) Is your spam filter otherwise working correctly?

    (3) Does version "6.0.2.28" refer to Outlook Express rather than (MS Office) Outlook? (We can move this thread if need be.)

  3. #3
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    Re: Strange Spam (6.0.2.28)

    My spam filter is working, and MailFrontier/Matador actually updated it for me when I complained of this problem, which didn't help. I don't know what whitelisted is, and would like to. I was able finally to end the annoyance, by using Rules Wizard under Outlook (not outlook express), and permantly deleting the file, according to it's words in the Subject. But this keeps getting done every 5 minutes (every time there's a send/receive automatically sent. I guess I have the version wrong: how does 10.6515.6714 SP3sound as the version?

    Thanks

    kdoc

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Strange Spam (6.0.2.28)

    Version 10.x sounds like Outlook 2002. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    A "whitelist" is a list of "approved sender addresses." Usually even if the content of the message is highly suspicious, if the sender is pre-approved, the message will not be filtered out.

  5. #5
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    Re: Strange Spam (6.0.2.28)

    Looks like you have Outlook XP (2002) SP3. I don't think it has native whitelisting. Whitelisting means providing the spam filter a list of approved incoming domains or sendernames.

    Through XP, the native Outlook capabilities are described here. Outlook 2003 has whitelisting, a "Safe Senders List", see a description here.

    But I'm not familiar with MailFrontier/Matador, perhaps they have whitelisting?
    -John ... I float in liquid gardens
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  6. #6
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    Re: Strange Spam (6.0.2.28)

    Thanks folks: here's what worked. I went into Options and turned off saving messages on the server for 5 days. The assumption was that something got stuck on the server and kept coming back. Once the server was purged, the message stopped.

    kdoc

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    Re: Strange Spam (6.0.2.28)

    >turned off saving messages on the server for 5 days

    Generally keeping a copy of messages on the server is intended for people who check their e-mail from more than one machine, and want to make sure that it's all archived on the one machine. Unless you are one of those types of people - or are frequently subject to hard disk meltdowns & needing extra backups, you may find it helpful to turn this option off permanently.

    HTH
    Gre

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