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  1. #1
    Lounger
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    May 2003
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    BLUE SCREEN (XP Pro)

    Hi All,

    The 3 or 4 days, my computer at random times "shuts down" and I get the blue screen. I had it happen 4 times yesterday within 1 1/2 hours. I got so frustrated with it that I turned it off until just a few minutes ago. Within 10 minutes of me turning it on, I got a blue screen again.

    I wrote the "technical Information" following each blue screen yesterday. If that's needed by anyone to help me with this, please let me know & I'll send it.

    When I get my computer fixed so it will stay on without me fearing the color blue, <img src=/S/RollEyes.gif border=0 alt=RollEyes width=19 height=19> I have a problem with VERY slow running computer, especially when I'm connected to the internet.

    Thank you for taking the time to read this. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
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    Re: BLUE SCREEN (XP Pro)

    Both the random shutting down and the slowness might be caused by viruses or spyware/malware on your PC. These days, having adequate protection is an absolute must if your computer is connected to the internet.
    Do you have an anti-virus program installed and kept up to date? If not, get one as soon as possible. In the meantine, you can run a free scan by clicking the <IMG SRC=http://www.wopr.com/w3timages/housecall.gif> icon at the top of any forum here in the Lounge.
    For anti-spyware programs, see Anti Adware, Spyware, Hijack. Most Loungers use a combination of several of the applications mentioned there.

  3. #3
    Administrator
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    Re: BLUE SCREEN (XP Pro)

    This can also be a hardware or driver problem. Please post the 'technical information' as that will usually help identify the culprit.

    Joe
    Joe

  4. #4
    Silver Lounger
    Join Date
    Apr 2001
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    New York, New York, USA
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    Re: BLUE SCREEN (XP Pro)

    It also be very helpful if you post system and application errors from event log:

    Start | Run, type EVENTVWR and hit Enter, then select System, Application on the left pane, for each select events on the right pane marked with red X and yellow exclamation sign and write down event description.

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