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  1. #1
    Bronze Lounger
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    autocorrect not sticking (WordXP)

    HI

    One user sets and users her Word autocorrect entries. Shes finding that every other day her autocorrect entries are lost/cleared and she has to re-create them again.

    I suspected it maybe related to her profile being corrupted therefore I delete her local & network profile. However the issue appeared again.

    Her Word autocorrect entries are not sticking - any ideas?
    many thanks
    diana

  2. #2
    Plutonium Lounger
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    Re: autocorrect not sticking (WordXP)

    AutoCorrect entries are stored in different places: AutoCorrect entries that were saved without formatting are stored in an .acl file; whereas entries that were saved with their formatting are stored in Normal.dot.

    Can you check whether her Normal.dot is saved? If she turns on Prompt to save Normal.dot in the Save tab of Tools | Options..., she will (ought to be) prompted when quitting Word if Normal.dot has changed.

  3. #3
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    RESOLVED - Re: autocorrect not sticking (WordXP)

    Hi Hans

    Many thanks - I worked out what was causing it.

    I discovered the user received a new pc - therefore a new normal.dot.

    In WordXP - I understand the normal.dot stores the autocorrect entries. Fortunately she had a backup of her autocorrect entries in a word document. I just restored this backup from the Microsoft template AutoCorrect.dot

    On the Microsoft site it mentions that the unformatted autocorrect entries are stored in the username.acl file. However .acl files must have been used in Office97 - as this file didnt exist on her pc

    Many thanks again for your help Hans
    Diana :-)

  4. #4
    Super Moderator jscher2000's Avatar
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    RESOLVED - Re: autocorrect not sticking (WordXP)

    Word XP stores "unformatted" AutoCorrect entries in the following folder:

    <code>Cocuments and SettingsusernameApplication DataMicrosoftOffice</code>

    in a file with a name similar to MSO1033.acl (Australian English probably has a different numeric language code).

  5. #5
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    RESOLVED - Re: autocorrect not sticking (WordXP)

    thanks Jefferson.

    Yes I did see that .acl file. Due to the name I thought the file was related to the language & dictionary so I left it alone,

    thanks again Jefferson
    diana

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