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  1. #1
    New Lounger
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    Outlook only opens attachments as read only (Win XP SP2, Outlook 2003)

    I have two people who recently had their office versions upgraded from XP to 2003 SP1 has been installed. Since the upgrade they can only receive email attachments as read only. I have looked over all of their preferences but I can not find out why this is only happening. Has anyone had this happen to them? If so how did you resolve it, it has me stumped

    Thanks much for any input

    Mary

  2. #2
    Plutonium Lounger
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    Re: Outlook only opens attachments as read only (Win XP SP2, Outlook 2003)

    Attachments are always read-only if opened from the preview pane/reading pane. If they open the e-mail, then open the attachment from the e-mail, is it stil read-only?

    Note: it seems that once an attachment has been opened from the preview pane, it stays read-only even if opened from the e-mail.

  3. #3
    New Lounger
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    Re: Outlook only opens attachments as read only (Win XP SP2, Outlook 2003)

    Actually, I deleted a mailbox profile and recreated it. I don't believe it was in the reading pane when I sent the test attachment. But I will double check to make sure...

    Thanks

    Mary

  4. #4
    New Lounger
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    Re: Outlook only opens attachments as read only (Win XP SP2, Outlook 2003)

    Hans, thank you. Turning off the reading pane or the preview pane does the trick. I really appreciate your help

    Mary

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