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  1. #1
    3 Star Lounger
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    outlook dosnt know it is default mail prog. (OL2002)

    I took over looking after a colleagues work, and using her PC. She used Eudora, but I wanted to use Outlook as I am used to it. Outlook is now set as the default mail programme and works fine. However, when I right click a desktop document icon and choose 'send to mail recipient' Eudora opens with it ready as an attachement.

    Is there some way to overcome Eudora hijacking the default setting - if that is what is happening, when I check, Outlook still has it's checkbox ticked for 'make Outlook the default......' in tools.options.other

    (I had best not remove Eudora, as my colleague may come back, or a new staff person may like using Eudora, otherwise that would be my obvious move.)

  2. #2
    Plutonium Lounger
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    Re: outlook dosnt know it is default mail prog. (OL2002)

    Select Tools | Internet Options... in Internet Explorer, and activate the Programs tab. Make sure that Outlook is set as Mail program.

  3. #3
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    Re: outlook dosnt know it is default mail prog. (OL2002)

    Thanks Hans,
    When I tried this, it did not 'take' even after rebooting.
    I made the change as recommended, clicking OK and still got Eudora opening as before.
    Looking again at the dialog box, it has gone back to saying Eudora as the default email prog.
    Some king of security setting maybe?

  4. #4
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    Re: outlook dosnt know it is default mail prog. (OL2002)

    You'd have to ask your IT department if there is a policy to set the default e-mail program.

  5. #5
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    Re: outlook dosnt know it is default mail prog. (OL2002)

    Yes, I think it is to do with 'policy'. Although my own PC has no problem with such changes.
    A similar problem, with no doubt the same solution, is that I can't change the default home page in IE - it just always goes back to microsoft.com
    I shall talk to my sysadmin.....

    Thanks for all your help Hans

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