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  1. #1
    Doriene
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    Can't show contact folder as addressbook

    I have a contacts folder that I cannot get to appear as an e-mail address book. I know to go to properties etc...but the option is greyed out. Any ideas as to why?
    Using Outlook 98 under Windows NT <img src=/S/help.gif border=0 alt=help width=23 height=15>

  2. #2
    4 Star Lounger
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    Re: Can't show contact folder as addressbook

    Can you tell us more about the folder? Is it the original Contacts folder under Outlook Today in your Folder List, or a subfolder?
    egghead

  3. #3
    Platinum Lounger
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    Re: Can't show contact folder as addressbook

    do you have any contacts folders showing for address books? are you using corp or internet mode? (see help | about)

  4. #4
    Doriene
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    Re: Can't show contact folder as addressbook

    It is the original contacts folder. And we are using the CORP version.

    Also, I can show other folders...just not the contact one.

  5. #5
    4 Star Lounger
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    Re: Can't show contact folder as addressbook

    If you check Tools/Services do you show "Outlook Address Book" as one of the Information Services set up in this profile?

    If not, have you tried to add it?
    egghead

  6. #6
    Doriene
    Guest

    Re: Can't show contact folder as addressbook

    Duh....that is it. I can't believe I didn't think of that myself.

    Thanks a million!

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