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  1. #1
    2 Star Lounger
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    Unable to set security level (IE6 SP2)

    I suddenly started having trouble logging on to an online subscription newspaper - when I click 'login' I get re-routed back to the same login page. There is no error message given. I contacted the newspaper who advised me to set the IE internet security level to medium or medium-low. Medium didn't work, so I tried to set it to medium-low. The low setting does not 'stick' (persist) when I set it. When I go in to double-check it, it has re-set itself back to Medium.
    I have tried deleting all cookies and archived pages, set it to accept all cookies, added the newspaper url to the 'always trust' list in Norton Security, restarted my computer, and pressed refresh. I tried creating a new online identity. I am using WindowsXP SP2 on a top-of-the-line Dell desktop. Anyone have suggestions on how to fix this?
    Many thanks

  2. #2
    Uranium Lounger
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    Re: Unable to set security level (IE6 SP2)

    Not trying to be a wise guy, but i'd suggest that you wait for the newspsper to fix the problem. It sounds for all the world like it's on their end. Are you able to access any other pages on their site ???
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Unable to set security level (IE6 SP2)

    First, please keep your Internet zone security at Medium or higher. It is quite irresponsible for a web site to suggest otherwise. If you want to be more lenient for a particular site you can add it to the Trusted Sites list. However, due to the presumably large amount of third party advertising on the site, that might not be the ideal solution in this case, if we can figure out the missing piece of the puzzle.

    Second, does IE help by displaying the yellow bar warning you of potentially unsafe interactivity or pop-ups from this site? If so, that might provide more information. If not, if you post the URL, perhaps others can take a peek and figure out what the page is trying to do.

    If others can log in, I would suspect it's a Norton setting. You might check the Norton privacy settings and see what, if any, outbound information you are blocking.

  4. #4
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    Re: Unable to set security level (IE6 SP2)

    Could be your "POP up blocker" doing it's job, try holding down the control key while it is trying to log in.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
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    Re: Unable to set security level (IE6 SP2)

    The HelpDesk at the newspaper is being most helpful with suggestions, and say they will look into it at their end. The website does not seem to have any 3rd party popup advertising that I can detect. The online paper shows a graphic image of each hard-copy newpaper page, and of course there are pictures of ads on those pages that you can see. It is a New Zealand newspaper: http://www.odt.co.nz/
    I can access the 'World Focus' section of the paper, but not the 'Digital Edition' which is the part I am interested in. I have tried to access that area from the World Focus pages, but not succeeded.
    I never get the yellow bar warning of potentially unsafe interactivity or pop-ups - how can I set that to happen?

    Thanks for the help

  6. #6
    Super Moderator jscher2000's Avatar
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    Re: Unable to set security level (IE6 SP2)

    First time: I am asked to accept a cookie, and then to install an ActiveX control. Then I get the login page. After creating an account, I can log in. I did not check the remember me box. Saw the front page of the newspaper. Interesting. Closed browser.

    Second time: the address http://digital.odt.co.nz/default.html just seems to hang; it is supposed to be setting a "screen resolution" cookie but I never get the prompt. The system fan goes on... that's not a good sign. I used the history list to try to jump to the next page, http://digital.odt.co.nz/Daily/skins/ODT/redirect.asp. Nothing happens. I try pasting that address into the address bar of Firefox and after accepting a cookie, the page loads instantly and I can read the paper fine. So what was that ActiveX control for? Hmmm... I hope I didn't just let some hijacked site mess with my computer...

    (Off exploring...)

  7. #7
    2 Star Lounger
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    Re: Unable to set security level (IE6 SP2)

    Thanks jscher. I used your history urls to successfully gain access to the newspaper! As you can see, it is just a small-town New Zealand newspaper. I hope you caught nothing nasty from your attempts. I will advise the tech at the newspaper of your findings. Thanks for your help.

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